“FabExpress Holiday Suites provides a comfortable stay with neat rooms and professional service. The staff is courteous, and the overall experience is pleasant and reliable for both business and leisure travelers.”

Great food and comfortable room. Room is very complete. Good bed

It's ok for budget families, but need to improve in clean, Beer Smell all over the areas

On arrival at destination we experienced a entire new vision. No proper reception as shown while doing the booking. Contacted the no. left on the table to get someone to attend us. They said the room are full and no rooms available as it was part paid. Well as per booking terms the balance was suppose to paid at the property on arrival. Nether at booking payment gateway asked for full payment. That was quite a set back trying to understand what went wrong. Later contacted the customer care 24x7. After couple of trials we did manage to get someone. I genuinely appreciate for the speedy response on our booking and they some how mange to get place in new guest house. Arif the person encharge at the said premises took immediate action to resolve the issues after he got called by the Customer care support . We got shifted to Karma palm resort which was just a distance from the actual booked site. This place was nice but did not meet our expectations. As bathroom wasn't giving bad odur. TV not working. Water got collected in the living area due to rain. If they had done proper house keeping this place is quite a stay to be in. I guess due to last minute we were moved in without proper housekeeping. Well this is one side of the story. The following day we got called saying there is someone who want to visit the place and see. I am like What is this. I will never appreciate someone invading our holiday experience during our stay. Apparently didn't get the good vibes since the time of arrival and we decided to leave the same day itself. If you wish to put up at this place please make sure full payment is done and make sure proper housekeeping is done before arrival and do contact the site to confirm all is in place. I had a dreadful experiences. Beside the negative the place is very close to the beach and good surrounding arounds

Extremely bad and very cheap services. Only for Show off there is TV it is not working. They ask us to shower with cold water and said solar is not working so no hot water. They did not gave us heater also for warm water. No view from anywhere. No food services and other stuffs available Overall it was not worth.

Terrible Experience at FabExpress Holiday Suites (Benaulim) I wouldn’t stay here again. Couldn’t even find the place We spent nearly one hour trying to track down the hotel, even though we were in close proximity. Locals and neighbors had no clue about its exact location—no signage, no visible name on the building, and conflicting directions across platforms. Customer service was beyond unhelpful We called several times for assistance—but each attempt resulted in being placed on hold for 15–20 minutes, only for the call to abruptly disconnect with no callback or clarification. Absolutely no follow‑through. Had to rebook last‑minute Due to the poor communication and lack of clarity, we saw no option but to book another hotel at the eleventh hour. Very disappointing. Need a Refund Back !!!

There is no proper location and no one to guide you. Calling Fabexpress was even worse as for 1 hour we were trying to find the location. Final with the help of locals we found the place and the rooms were unclean and it was not kept properly. I wouldn't recommend anyone to book this place nor even ask these guys for help

I had a disappointing experience with this hotel. Initially, I was shown a particular room that I liked, and I agreed to book it. However, at the time of payment, I was suddenly informed that the room had already been given to someone else. This was very unprofessional and misleading. I ended up waiting for almost two hours with no proper resolution. Such poor coordination and lack of transparency in the booking process is unacceptable. I hope the management takes this feedback seriously and improves their service

Experience was totally a disaster. I had to change 3 rooms out of their 2 properties due to lack of amenities. I checked in at 12.30pm in first room and had to change to another one due to lack of chairs and TV. Chairs were kept in balcony in hot sun and we had no place to sit other than bed. Spoke to their customer service for 30mins regarding the issue and room change. We've been given another room and that room had same issues with the chairs and there were no knobs to change the speed of the fan lol and there were no bed lamps too,extra bonus we had to take the taunts of the receptionist stating we cannot use the rooms and change them as we want. I had to confront him though, cus we neither used the washroom to freshen up or change our attire after a long travel. So had to be on a call with another agent again for almost 50mins and this Fab customer service agent recommend me to go to their another property near by in order to check with them about the another room cuz the receptionist there was not answering his call. Finally they offered another one in Karma resort which is a old property with no wifi and Karma guys won't allow us to use cuz we are there by the 3rd party hotelier. The reason we had to change their 2nd property is because there rooms were bad too, we got to know because other guests were requesting for the room change over there. We finally got to checkin at Karma and this drama happened where in the lady who manages the property lost the keys and we had to wait downstairs till 5.30pm in the end they had to break it. Later on we had to change because there was issue with wifi, bed and TV was facing towards the floor. Overall the properties were not well maintained,they promised something and we had to experience something. Finally they gave us another property which is brand new, manager Ravi was really good with us. You can check my screenshots and images for better experience. Overall highlight, it took almost 10mins to locate the property. There was no name on the building and image was different then what it is portrayed online.