Thank you so much, Bohra International Hotel, for accommodating our third guest. We had originally booked the room for two people, but you kindly allowed our third friend to stay with us as well. He is here for a university visit, and your support helped us a lot. We truly appreciate your kindness and hospitality. Thank you once again!

Best Service in Hotel Staff

Extremely Disappointing & Unacceptable Stay at FabHotel Pearl Square, Jaipur My family recently stayed at FabHotel Pearl Square, Jaipur for 3 days with 6 rooms, and unfortunately, the entire experience was pathetic and completely unacceptable. The hotel has some very serious basic-service and safety issues that need immediate attention from FabHotels management: * No electricity backup at all despite having a lift, there was no backup facility for the lift or even basic lighting. * At around 3 AM, the electricity went out and the entire hotel went completely dark. We were staying on the 3rd floor, which was extremely concerning, particularly for a family with elderly members and children. * The rooms allocated to us were extremely dirty, poorly ventilated and had a strong cigarette-smoke smell. * Washroom basin waste pipe was leaking. * Toilet seats were yellowish and covered with dirty stains. * Bathroom taps were continuously leaking. * Most importantly, all these issues were reported immediately at the time of room allocation, yet absolutely nothing was properly addressed until checkout. This clearly reflects a complete lack of accountability and housekeeping/service standards. * The so-called kitchen facility was another disappointment it practically only serves tea and has no proper waiter/service support. * At checkout, the hotel attempted to add unnecessary charges to the bill, including food/tea charges that had already been paid in advance. This is extremely concerning and raises serious questions about billing transparency. For a family booking 6 rooms for 3 days, we expected basic standards of cleanliness, hygiene, safety, electricity backup and professional service. Instead, we were left dealing with problems throughout our stay. The most disturbing part is that these concerns were reported immediately, yet the hotel management failed to take corrective action. What is the point of having a complaint mechanism if genuine issues are simply ignored? I strongly urge FabHotels senior management to investigate this property and take immediate corrective action. This is not merely about an unpleasant stay lack of electricity backup in a multi-storey hotel, including a lift, is a serious safety concern. I would strongly advise FabHotels to review the operations and service standards of this property before accepting further family/group bookings. Such an experience can seriously damage customer trust in the FabHotels brand. Overall rating: 1/5 Extremely disappointing and unacceptable.

Pathetic experience from FABHOTEL, THERE WAS NOTHING AS WAS SHOWN IN PHOTOS THIS HOTEL IS FRAUD, UNSAFE FOR FAMILIES AS AT NIGHT IT BECAME THE PLACE OF BAD DEEDS DIRTY ROOM TV WAS BROKEN,WALLS WERE SEVERELY FILLED WITH DIRT, INSECTS ON THE BED . DON'T USE FAB HOTEL APP THEY ARE SHOWING FAKE PHOTOS AND NEVER BOOK THIS SHITTY SHADDY HOTEL. POOR EXPERIENCE AND STAFF WAS SMOKING BIDIS IN KITCHEN IN LOBBY.

I was defrauded 2500rs because I used a gift ecard/voucher which was redeem but discount was not added

Recently, my friend and I visited Jaipur for a couple of days and stayed at Shiv Mahima Hotel. Unfortunately, it turned out to be one of the most unpleasant hotel experiences I have ever had. We arrived at the hotel around 9:00 AM, while the official check-in time was 12:00 PM. Since rooms were available, we requested an early check-in. However, the hotel charged us an additional ₹300 for the early access. In my previous experiences, hotels generally accommodate early check-ins without extra charges if rooms are vacant. Though disappointed, we paid the amount and proceeded with the check-in. The room itself was decent and reasonably clean, so there were no major complaints regarding cleanliness or basic amenities. However, the behavior of the hotel staff was not professional. Additionally, the room keys and other materials provided appeared to be of very low quality. On the same night, while stepping out for dinner, the room key broke as we were locking the door. We immediately went to the reception to report the issue and requested a duplicate key. Unfortunately, instead of addressing the situation calmly, the staff began blaming and humiliating us. They accused us of intentionally breaking the key, which was both unreasonable and upsetting. We tried to explain that such incidents can happen accidentally and that if we had broken the key intentionally, we would not have reported it ourselves. However, the staff was unwilling to listen and continued to insist that we were responsible. What should have been a simple resolution turned into a 20–25 minute heated argument. Eventually, when we asked for a solution so we could move on, the staff demanded ₹500 as a repair charge for the broken key. Considering that key repairs generally cost much less, the amount seemed excessive. Despite trying to reason with them, they were not willing to reconsider. To avoid further harassment and delay, we paid the ₹500. Overall, this experience left us feeling disrespected and unfairly treated. It appeared that the hotel was more focused on extracting additional money rather than ensuring guest comfort and satisfaction. Based on this experience, I would not recommend Shiv Mahima Hotel to anyone visiting Jaipur. Travelers should be cautious, as unexpected charges may arise during their stay. I also request FabHotels to review and monitor the conduct of properties listed under their brand to ensure such incidents do not happen to other guests

I booked Fab hotel Bohra International, Jaipur for 4 days and 3 nights through Booking.com, after carefully reviewing all the details and amenities listed on the platform. Unfortunately, my actual experience was completely contrary to what was advertised, leading to significant disappointment and inconvenience. Upon arrival, I was shocked to see that none of the facilities mentioned on Booking.com were provided. The room size was extremely small, and the bed was queen-sized, whereas the listing clearly mentioned a king-sized bed. Despite booking a Deluxe Room, basic toiletries were not provided at all. Additionally, the photographs shown on the platform depicted spacious rooms with a sofa, tea table, and kettle, but none of these amenities were present. The bathroom was in very poor condition and had leakage issues, making the stay uncomfortable and unhygienic. I immediately requested a room change or an upgrade, but the hotel manager refused outright, behaved aggressively, and spoke in a rude and unprofessional manner. I was asked to contact Fab hotel support instead. However, when I tried reaching Fab hotel customer care, the assistance number was non-functional, especially when selecting the option for help with an ongoing booking. I then contacted Booking.com customer support. Although the executive understood my concern, I was kept on hold for over 30 minutes while she attempted to contact the hotel, after which the call was disconnected without any resolution or follow-up. Since the entire payment had already been made, I had no option but to continue my stay, despite the distress and dissatisfaction. To add to the experience, when I ordered hot tea on the second day, it was served cold and of extremely poor quality. On the last day of my stay, another family checked in and faced the same misleading issues, which clearly indicates that this is a recurring problem and not an isolated incident. This experience reflects misleading advertising, poor service standards, lack of accountability, and unprofessional behavior, which is deeply concerning. I strongly urge the higher authorities to investigate this matter, take corrective action, and ensure that such discrepancies and treatment of guests are not repeated in the future.

Worst experience ever. - Extremely rude staff - Poor maintenance - Strong bad smell throughout the room - Geyser not working We stayed here for just one day and had to leave due to the terrible experience. The staff was shockingly rude and behaved as if they didn’t care about customers at all. The hotel is located inside a residential society, and the society gates are locked at night. This was never communicated to us. As a result, we were roaming around at 3:00 AM, searching for the correct entrance for nearly half an hour. Despite the hotel being almost empty, we were deliberately given a room on the 4th floor just because we booked through FabHotels. This was done even though the lift was not working. There was also no staff available to help with luggage, so we had to carry our bags ourselves all the way up to the 4th floor. To make matters worse, the room we were assigned did not even have a key. The excuse given was that a previous guest had taken it with them. Overall, this was a highly unprofessional and frustrating experience. I would strongly not recommend this hotel to anyone.

Don't even think of booking this Hotel as a lot went wrong during our 3 day stay at this hotel. On the day of our check in, they cancelled our prepaid booking done via Fab hotel saying they were expecting the hotel owner's personal guests. When we complained to Fab hotel, the executive communicated to the owner that they will have to pay double the penalty for our total booking (12k Rs ) to the fab hotel if they don't accept our booking. That's when we were allotted a room. We were sitting clueless at the reception for 3 hours till check in. Secondly, the room they allotted us only had one ceiling light working out of 4 and no windows. Literally my wife had to do make up using flash light in front of mirror. When we complained, they denied to our face and on the contrary they asked us to manage saying no electricians would be available because of Sunday and Christmas. They even refused to shift us to another room the next day. Thirdly, the room had a lot of mosquitoes. When we requested a mosquito repellent saying they denied saying they don't provide that. I purchased the same from a local pharmacy. This is basic hygiene stuff that even third class hotels provide when there are no windows in the room. The washroom didn't had any ventilation or exhaust fan to keep odour away. It was really suffocating if the washroom was to be used subsequently. We frequently book from properties suggested by Fab Hotels but after this incident we would definitely seek other mediums. Since we were on budget and the hotel was nearby railway station we opted for it. Hotel Horrible. Thanks for nothing.