Very good stay

I had a very disappointing and harassing experience at this hotel. I booked my room one week in advance and completed the full online payment. But when I arrived, the hotel manager told me that no rooms were available. This was shocking and extremely unprofessional. Instead of giving me the room I paid for, they tried to send me to another building nearby. The alternative room was very dirty, very small, and completely unacceptable. After making me wait for almost one hour, they finally agreed to provide a room in the main hotel but only after forcing me to pay an extra 500. They did not give any proper reason for this extra charge. I had no choice but to pay because I was already stranded. This behavior is dishonest and feels like harassment of customers. Taking full payment in advance and then denying a proper room is completely unacceptable. I strongly do NOT recommend this hotel. Poor management, rude behavior, hidden charges, and very bad customer service.

They created this entire issue about tarrifs which they had to settle with fab, they let me check in at 4pm

The rooms were dirty. Bedsheets and pillow covers were used. I had allergic reaction on my face after sleeping on such dirty pillows. Service was OK. The problem of the hotel is that they have not posted the current situation of the rooms. The rooms are very old and dirty covered with moulds. So don't book the hotel after seeing the photos uploaded on the page. Please check the reviews before booking.

I booked a room via FabHotel Silver Sky, Kalighat. The room was untidy and full of used utensils. No water bottle was provided. At the time of check-in, they gave us a very small room in poor and unclean condition. We requested a better room as mentioned in the FabHotel app, but the experience was still very disappointing. The pillows were used, no water bottles were given, the room was not properly cleaned, the bathroom taps were broken, and there was a bad smell in the room. If this is the kind of stay FabHotel is providing, then it is not acceptable. We are paying a huge amount and still getting rooms in such poor condition.

Too rude staff and no flexibility, Room is smelly bad everywhere the smell of cigarettes. Non- Smoker cant live there. Flash dont works well and not feasible at all

had an extremely disappointing stay at this FabHotel. We booked 2 rooms for 4 persons, and the experience was full of inconvenience and harassment. Initially, we were given Room 302, where the fan regulator was not working. After complaining, we were shifted to Room 301, but the water tap there was also not working. Later, around 10 PM at night, we were again shifted to Room 203. Changing rooms multiple times late at night was very frustrating. There were no basic amenities at allno soap, no shampoo. We were given only 2 towels for 2 rooms, i.e., one towel per room, and both towels were torn and in very poor condition. We had to go out in the cold at night to buy soap and shampoo ourselves. Not a single complimentary water bottle was provided. One staff member said there would be no charge, but later during checking and checkout, we were told that charges would apply, and we were forced to pay for a 120 water bottle. Staff communication was completely contradictory. Overall, the amenities are only for names sake. It honestly feels like this hotel is only hungry for money and has no intention of providing proper service. My money felt completely wasted. Very poor, unhygienic service. I would not recommend this property to anyone.

Very poor quality of rooms. The room was stinking as if its a store room and nobody used it for years. The staff (only one) is annoying. He didn't even help with luggage but while leaving he asked for more money. They didn't even provide a basic water bottle in the room. I am surprised how fab brand has empanelled them. None should stay here.

First of all this was my worst staying experience in my life. I booked this hotel for 2 nights and I paid the whole amount through online. When I went for check in the receptionist told me I have to pay more. When I asked why, thn the receptionist told me which one I paid that amount very less. Total I paid 1454/- . After all the discounts. Receptionist hold my check in more than 1hr. She told me I have to pay more 1398/- other wise I cannot check in . When try to connect to FAB customer care I didnt get any solution. I showed the receptionist the price which one I paid in FabHotel app, still dont want to understand. After long wait when I dont have any options I paid extra 1398/-, because I was tied and I need rest. After that when I enter the room the room was very tiny and smell no good, bed linen was not clean properly also cockroach running around. For This kind of room seriously I paid too much. Its totally waste of my time and money. After this incident I never trust FabHotels .