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Via Roadway Inn
Excellent service, the front desk officer is very kind and helpful. Recommending for a short stay near the dwarka sector 9 metro station.
My stay at this hotel was very comfortable. The staff were very much helpful. Even food was great
Service was really good Good maintainance Food available Nice experience Helping staff , thank you so much
Staff are cordial but the room alloted stenched a lot specially morning time. Geyser not working and panel of window was also broken and waiting to fall.
First impression were worst as they gave me some damaged room, keede the har jagah, not even clean , then at evening time other staff changed my room which were good,clean and can say worthy......Food awesome, staff achha hai but dn feel management is good enough 3* is just for staff and food...not for rooms
There is no electric kettle / coffee maker at room. Complementary breakfast, but no restaurant or dining hall, so no buffet. And you are permitted only one item for breakfast - either bread butter ( 2 pc) or omlette or alu paratha. This is disgusting. But staff were very polite and helpful.
Worst experience of my life . Stinky rooms dirty linens , arrogant room i will never even in dreams to stay again
If you are planning to stay at this property, it is a complete no no whether you are travelling solo or with family. I strongly advise avoiding this place at all costs. I am sharing my personal experience so others do not have to go through the same trouble. Relevant photos are attached for reference. I visited this hotel and it was by far the worst hotel experience I have ever had. I had booked an AC room. While the room technically had an AC, the window frame did not have a window at all. Because of this, the room temperature could not be maintained and the AC was completely useless. When I raised this issue, I was told that this was the best room they had available. The condition of this so called best room was shocking. The walls had plaster coming off and there were red spit like stains on them. The floor had ash and dirt all around. The bathroom was in extremely bad condition with broken tiles and broken electric boards. There were no toiletries provided even though they were clearly mentioned during booking. The bedsheets and pillows had visible stains. The mirror was so dirty that you could barely see your reflection. Even the lift felt unsafe and unpredictable, making you worry if it would stop working at any moment. The staff behavior made the situation even worse. They were extremely rude and dismissive. When I pointed out the issues in the room, they completely denied that there was anything wrong. Despite using the name of FabHotels on travel platform, they refused to accept that they had any tie up with FabHotels as mentioned in their boards and business cards. Due to their behavior and the unacceptable room condition, I contacted the travel booking platform within 5-10 min of checking in. Thankfully, the travel partner was very supportive and helped me cancel the booking and arrange another option nearby. However, while leaving the property, the helpdesk staff became abusive and tried to force me to pay for the entire day. They demanded almost double the amount I had paid during booking. Their reason was that since I had checked in, they could not assign the room to someone else, even though I was there for barely 5 minutes. Only after the travel partner booked one day on behalf of the hotel did they finally allow me to leave. The abusive behavior of the helpdesk staff clearly reflects the kind of service this hotel provides. Between the terrible room conditions, false claims, and aggressive staff, this place offers nothing but stress and disappointment. Please avoid this property and save yourself the trouble.
No breakfast provided I need immideate refund . not suitable for family

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