Horrible experience Dust all over Cockroach in room Spit all over Dust all over Wall damage

Just a Awasome Experince in This Hotel. Reception,Foods, Stuff, Mr. Phurkhan; Mr. Junaid & Mr. Babul, all are very Helpful & alway's Co-Operative. Specially Miss. Nagish Maa'm is so polite & Co-Operative alwys in Face of Smile. -Thank You- Fab Hotel White Klove Team.

curtain was very light shade so from 7 am the room was full bright, and i can't sleep in lighted room, plus my room 209 was alongside road, so till late night and early morning, honking caused a disturbed sleep

I ordered a thali the tase was not good and I havent eat the meal. I told this to receptionist but still they charged full amount of the thali. This was not good I will not recommend to order food inside the hotel.

I am writing this to bring to customers attention a highly disappointing experience I had at one of your hotels a few weeks ago. Despite raising a complaint at that time, I did not receive any support or resolution from your side, which left me extremely dissatisfied. On my visit, I had to return from the reception itself due to the poor condition of the room and the unprofessional behavior of the staff. The experience was so unpleasant that I could not proceed with my stay, which resulted in a complete waste of ₹1400. This was not just a financial loss but also a breach of trust in the brand that I had been loyal to. What concerns me the most is that the hotel is located in a prime location. A property with such potential should represent the best of FabHotels, but unfortunately, due to weak management and poor customer service, it is doing the exact opposite. If such issues are ignored, it will ultimately damage your brand’s reputation. Customers like me may begin to perceive FabHotels in the same way people view OYO, which has become a symbol of unreliable service. I have been a customer of FabHotels for the past year and had chosen your chain because of the trust I had in your standards. However, this experience has left me questioning that trust. As a loyal customer, I expect better accountability, stricter quality checks, and prompt resolutions when genuine grievances are raised. I strongly urge your management to: 1. Conduct an immediate audit of this particular property to identify the gaps in service and infrastructure. 2. Take corrective action against unprofessional staff and poor hospitality practices. 3. Strengthen your customer support so that issues are addressed promptly, instead of being ignored. 4. Compensate customers fairly when such incidents occur, as it not only restores trust but also shows that you value your clientele. I have attached screenshots of my review for your reference. I hope you will take this matter seriously and ensure that such incidents are not repeated with any other guest. FabHotels has great potential, but without addressing issues like this, you risk losing loyal customers and damaging your long-term brand image. Please do not let weak management and poor service drive away those who have trusted you over the years.

Very bad experience as literally we were waiting for 1.5 hrs for tea to come in the room. TV was not working they commited to to change the room later they didn't changed. AC was not throwing cool air. They charged Rs.500 for 2 hrs late check out without providing a GST charge. When I complaint the things the Lady manager said u should tell this things personally and not on the reception. It was really shameful. Worst experience

Room was dirty and they refuse to give anything in breakfast, i had already paid for breakfast on make my trip. Worst experience

Very disappointed..rooms are dirty n smelling. No fan inside the room .. ac remote not working properly...breakfast is ok

Worst experience i booked through flipkart paid complete amount but they are not ready to assign room extreme disgusting behaviour i called police then they assign me room , also in the hotel your network won’t work … mark my word network won’t work in any room even you can’t make a call your phone will be on no service please think thrice before booking..if you don’t trust once cgeck the room it’s not upto mark & also check network of your phone.. Your well wisher

I stayed at Jaggi Palace and it was a complete nightmare from start to finish. The rooms were filthy, with stained bedsheets, foul smell, and insects crawling around. The bathroom was unhygienic and clearly hadn’t been cleaned properly in ages. The staff was rude, unhelpful, and acted like they were doing me a favor just by answering basic questions. The food was horrible — stale, tasteless, and overpriced. Noise from other rooms and the street made it impossible to sleep. On top of that, there were constant power cuts and no backup. The place felt unsafe, and I regretted booking the moment I arrived. Save yourself the trouble — there are far better hotels nearby for the same price. Jaggi Palace is a total waste of money.