Room was very small but it was well decorated. Room was clean but the blanket was very unhygienic, when we ask them to change the blanket, they do, but this blanket was also very dirty and unhygienic. Apart from this blanket issue, everything was very good.

Good staff, proffesional behaviour and clean rooms better then we expected.

Great experience excellent staff behaviour comfortable room I have very nice day in hotel Shagun banquet

Good experience comfortable room I am great experience in hotel in Shagun

Breakfast was not provided but was charged and included at time of booking

Inspite of booking rooms with complementary breakfast, They deny for it.

Even after paying the amount there was no confirmation call from the hotel. On reaching the hotel, we were given room 204 clean but told geyser not working then asked to switch to 104, which was complete downgrade. Later on after discussion, he let us switch back to 204. Not actually worth the price.

After booked with payable at hotel with extra money , hotel refused to give accommodation, because they were asking to diposit money on phone. They also gave room to another, which was booked on our behalf , now you are sending me bills of stay . I can go to court against ur company, I will sue ur company.

I prefer not to book this hotel. They are scamer, I did my online booking 4 days before my arrival and paid almost 50 % rs/- When I reached to the hotel they told me there is no bedroom available and they sold it in black. But I had all my reservations and I requested politely but they just ignored and said look for other. Even they are doing it with other clients also. But I had a knowing person in delhi police and when he talked with them they provide me the room. They had available room but they want to sale it in black and doing stupid act unnecessarily. Lol

No breakfast provided I need immideate refund . not suitable for family