The hotel, rooms and staff were great, especially the restaurants staff they were the best. The food was amazing. So tasty and fresh.

It was a quiet good stay for reasonable price. The rooms are neat and clean. I'm satisfied.

Room was very grand , location , very helpfull staff at reception. Very well located

Really good hotel, I look forward to staying here . The staff are the best feature, genuinely helpful and kind. It is always a good sign to see the same staff members when you return to a hotel. Rooms are spacious and good value for money.

Awesome property. Uphill, Great Natural view. Cool calm serene. Property full of flora and fauna, well maintained. Only drawback is Worst road condition from down to the hotel. Each and everytime you need to go down and return by walk only. Otherwise, you need to call a auto/Cab which is costly and not a good choice. If you want only to stay amidst nature for a leisure holiday, than blindly you can opt for this hotel

Don't be influenced by the room photos shown in websites. Property is quite old & rooms have damping patches. We booked two family rooms, Geyser was not working for one of those. So don't keep your expectation high while booking.

Do not get fooled, it’s not a 3 star hotel. It’s a very poorly managed cheap, home stay.

I booked it via booking.com and found that, 1) Wifi was not working, which was main requirement as i was to do office work. 2) No geyser, no hot water. 3) I decided not to check in, and was told when supervisor will put no show, I will get refunded. 3) iam yet to get refunded for this wasteful stay and expenditure.

I booked this hotel as a transit stop on my way to Coonoor. It was one of the worst hotels I have stayed in, they don't have anyone in the reception and for the name same there is a 12-13 year old boy who doesn't even know what we are talking about. The best thing about this hotel is they don't ask for any IDs anybody can check-in with your name. The room was the worst thing I've walked into, the bed linens and bedsheets were so dirty that they haven't been changed for days. There's no hot water. I would have given a 0 if it was an option.

One of the worst experience we had, just reached at hotel in morning and what we get to know is that FAB hotels is just booking partner of this hotel and they want more money than our booked amount. So receptionist guy didn’t even let us checked in as he needs 200 bucks more than our booking amount and then extra 500 bucks for early checking and then after that he was not even talking directly, was kept on saying that talk to customer care and resolve if. FAB hotels customer care is also a joke, we tried calling them 28 times but was not able to connect to the team which handles confirmed booking only new reservation we could have reached and every time they disconnect the call. Being left on our own in an unknown city during peak season just for few hundred extra bucks is really a dishonest way of operating. I would recommend to never book with this hotel.