FabExpress Silk

Google review summary 4.8 117 reviews 5 4 3 2 1 reviews on other travel sites reviews search reviews abdeali electricwala 1/5 3 minutes ago on google i've booked this hotel on basis of google reviews, i don't know if all the reviews on google is verified or it's just a scam by the companies to keep the hotel on top reviews. i've booked 6 rooms in this hotel with breakfast, 2 days prior my arrival i've called the hotel, person name vikas picked up the call, he verified my booking through fabhotels which has included breakfast, he denied to give breakfast to us told me they do not have any arrangements for breakfast, though i've asked fabhotels to refund my breakfast amount which they've agreed upon. upon arrival on hotel, they did not have wifi, no one to assit with luggage. we have to take our luggage two stairs up with heavy bags. there was ant issue in thr room, no brush holders in the bathroom, not a single wardrobe, only one plug point, no hot water in two rooms, my 9600 were not refunded by fabhotels, the hotel owner was not co-operative, staff was good but their hands were tied they couldn't help us even after they wanted. overall experience was not so good, do not recommend this place at all for family & long stay.

The other hotel which was provided doesnt even have basic amenities. i asked for a simple plastic chair, they don't have it. wifi is not working since last 3 days, when asked the person on reception told me how i am working with connecting to mobile hotspot, you do the same. basic 24 hrs water supply they are not able provide . forget hot water. no drinking water available in room, gave soap and shampoo after asking. no cable available on tv.

Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. small gestures such as helping with calling a doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. for example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

Very well maintained hotel and rooms. all the staff were very friendly and courteous. we arrived earlier than expected by a few hours and our room was prioritised in terms and we were able to check in early free of charge. this was very helpful and appreciated as we were quite tired after a long flight.

When we walked into the hotel we were immediately given a warm welcome which was particularly nice after travelling so far. our room was very comfortable. the restaurant was superb and the staff could not do enough for us. food was very good and the choice was amazing.

Rooms were a good size and nicely furnished. it was very quiet, barely any noise from outside except for the occasional wedding nearby. the bed was excellent quality, i slept well the whole trip. also as a solo female traveler, i felt very safe and comfortable.