FabExpress Silk

Google review summary 4.8 117 reviews 5 4 3 2 1 reviews on other travel sites reviews search reviews abdeali electricwala 1/5 3 minutes ago on google i've booked this hotel on basis of google reviews, i don't know if all the reviews on google is verified or it's just a scam by the companies to keep the hotel on top reviews. i've booked 6 rooms in this hotel with breakfast, 2 days prior my arrival i've called the hotel, person name vikas picked up the call, he verified my booking through fabhotels which has included breakfast, he denied to give breakfast to us told me they do not have any arrangements for breakfast, though i've asked fabhotels to refund my breakfast amount which they've agreed upon. upon arrival on hotel, they did not have wifi, no one to assit with luggage. we have to take our luggage two stairs up with heavy bags. there was ant issue in thr room, no brush holders in the bathroom, not a single wardrobe, only one plug point, no hot water in two rooms, my 9600 were not refunded by fabhotels, the hotel owner was not co-operative, staff was good but their hands were tied they couldn't help us even after they wanted. overall experience was not so good, do not recommend this place at all for family & long stay.

The other hotel which was provided doesnt even have basic amenities. i asked for a simple plastic chair, they don't have it. wifi is not working since last 3 days, when asked the person on reception told me how i am working with connecting to mobile hotspot, you do the same. basic 24 hrs water supply they are not able provide . forget hot water. no drinking water available in room, gave soap and shampoo after asking. no cable available on tv.

Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. small gestures such as helping with calling a doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. for example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

Another great experience here, stayed very recently and back again. staff are the main highlight of this hotel, always lovely, helpful and genuine.

Its been very nice, clean, very big and comfortable room.breakfast was very tasty and good

Staff is very humble and helpful. it was indeed one of the best properties i have stayed in.