Good rooms with delicious food.....

Hi This is related to horrible experience i had during my stay in Fab Hotel The parkview Surat. I faced number of issues as soon as I checked in. The room was extremely dirty and unhygenic condition, no Tioletaries, Very dirty bathroom, extremely dirty toilets, no hangers in wardrobe, dirty bedsheets without appropriate laundary The hotel manager was very arrogant and ran away and did not pick up any call. I have to checked out today and I have already paid of 3 days.Please refund me all the money. Attached photographs for a dirty room. This is after i have asked them to clean multiple times. After today's incident you have lost not only customer like me but many.

Worst rooms and room service facility not available and not even basic facility such as water in bathroom

The worst experience i ever had.. rooms were not same as shown .. washrooms were dirty and the room was dirty

⭐ Rating: 1 Star Absolutely terrible experience!! Please don’t make any bookings in this hotel. I had booked a room through FabHotels for 1 night on 7th August 2025. I paid ₹452 in advance during the booking (total amount ₹1,505). But when I reached the hotel, the property owner rudely refused to acknowledge the pre-payment and forced me to pay ₹1,307 again to check in. Despite showing proof and contacting FabHotels support, no help was provided. The hotel manager was ruthless, had no manners, and behaved very badly. I was basically forced to overpay just to get the room I had already booked. This was clearly mismanagement or a scam, and I still haven’t received a refund. I would rate this hotel in negative marks if that was possible. Extremely unprofessional behaviour by both the hotel and FabHotels. Avoid this property at all costs.

The hotel pictures were good on the website, however once checked in it was far from good. The property charged the room rent before check in. The AC cooling was just about OK. The handwash was clogged. The toilet handshower was not working - the water just trickled when used. Bad bed linen. Toilet door jammed - would not close. No towels No shampoo / toiletries Staff were informed of problems yet they did not respond. It is quite common to find unmarried couple using this property for a couple of hours. I had made a booking for 2 days, but checked out of the hotel the very next day because of not only the pathetic quality of amenities, but also because this was used for neforious purposes. I asked them for a refund for the unutilisied 1 day and they refused. Fearing that these people have muscle strength - just walked out of the hotel. Strongly urge travelers to avoid this place.

* CHOR HOTEL - FAB HOTEL* 1:-Very cheap class service 2:- rude behaviour. 3:- Cheap class of soap no shampoo no hand wash. My ratings for the hotel fab is Negative 10 (-10). I recently stayed at this CHOR hotel {fab hotel} in room number 215 from 17/01/24 to 20/01/24. I am writing to express my disappointment and frustration regarding a matter that transpired during my stay. Unfortunately, I left behind my 80W charger in the room upon check-out. Immediately upon realizing my oversight, I contacted the reservation desk to inquire about the possibility of retrieving the item. To my dismay, the staff at the reservation desk denied any knowledge of finding or securing my charger in room 215. As a guest, I expect a reasonable level of assistance (Thay said AAPKO JO KRNA HAI KR LO) and cooperation in such matters. The denial of any responsibility or acknowledgment of the lost item is disheartening, and it has tarnished my overall experience at your establishment. I kindly request that you please avoid booking with a fab hotel in any city. don't stay at this hotel. And the most important. room service boy frequently asking for the money.

I was initially rejected check-in because of low tarrif. I had to wait outside in the evening in an unknown location plus Hindi imposition. No one is properly answering to my query in English and after waiting for more than 30 minutes after multiple times of calling to the customer care number I was cleared to check-in after extra payment initiated from your end. Firstly when you know the hotel person will not allow customer to check in with low tarrif why are you making a digital attempt to push customers opt for the room giving offers? And is it my mistake? I had suffered badly for at least one hour before this problem got solved. Please, for the customer's self respect and also a responsible application offering premium service to a valued customer don't repeat this. And the room at nidhivan is not up to the mark. No dustbin, no ac remote provided to adjust temperatures, stained bedsheets. Please understand I am a hardcore travel enthusiast and I had to suffer like this. I did not like the service.

Very much disappointed