Good rooms with delicious food.....

Hi This is related to horrible experience i had during my stay in Fab Hotel The parkview Surat. I faced number of issues as soon as I checked in. The room was extremely dirty and unhygenic condition, no Tioletaries, Very dirty bathroom, extremely dirty toilets, no hangers in wardrobe, dirty bedsheets without appropriate laundary The hotel manager was very arrogant and ran away and did not pick up any call. I have to checked out today and I have already paid of 3 days.Please refund me all the money. Attached photographs for a dirty room. This is after i have asked them to clean multiple times. After today's incident you have lost not only customer like me but many.

Worst rooms and room service facility not available and not even basic facility such as water in bathroom

The worst experience i ever had.. rooms were not same as shown .. washrooms were dirty and the room was dirty

⭐ Rating: 1 Star Absolutely terrible experience!! Please don’t make any bookings in this hotel. I had booked a room through FabHotels for 1 night on 7th August 2025. I paid ₹452 in advance during the booking (total amount ₹1,505). But when I reached the hotel, the property owner rudely refused to acknowledge the pre-payment and forced me to pay ₹1,307 again to check in. Despite showing proof and contacting FabHotels support, no help was provided. The hotel manager was ruthless, had no manners, and behaved very badly. I was basically forced to overpay just to get the room I had already booked. This was clearly mismanagement or a scam, and I still haven’t received a refund. I would rate this hotel in negative marks if that was possible. Extremely unprofessional behaviour by both the hotel and FabHotels. Avoid this property at all costs.

I was initially rejected check-in because of low tarrif. I had to wait outside in the evening in an unknown location plus Hindi imposition. No one is properly answering to my query in English and after waiting for more than 30 minutes after multiple times of calling to the customer care number I was cleared to check-in after extra payment initiated from your end. Firstly when you know the hotel person will not allow customer to check in with low tarrif why are you making a digital attempt to push customers opt for the room giving offers? And is it my mistake? I had suffered badly for at least one hour before this problem got solved. Please, for the customer's self respect and also a responsible application offering premium service to a valued customer don't repeat this. And the room at nidhivan is not up to the mark. No dustbin, no ac remote provided to adjust temperatures, stained bedsheets. Please understand I am a hardcore travel enthusiast and I had to suffer like this. I did not like the service.

Very much disappointed

Very bad experience for booking this hotel. I had book this hotel from booking.com the room photo does not match. I never suggest anyone to book this hotel. Despite of giving this much amount it is worthless. Room is very dirty, no proper service, ac remote not working. I kindly request not to book this hotel.

Worst, horrible, insecurity, unpredictable, dirty, unprofessional, cheap environment & all worst disgusting hotel I have ever experienced. Owner & staff all of are cheap minded. I stayed in this hotel, when i go out for my work at market in morning the hotel owner & staff opened my room without any confirmation. They rented my room to another persons for 1-2 hours. When I get back to my room at night there was a extra used towel and water bottle kept in the bed, ash tray & match box kept on the side table of bed. No daily cleaning, bed sheets are full of spots. Also they don't even change the bed sheets after check of any room.