We had booked a hotel in Goa through the FabHotels website; however, our experience was extremely disappointing and unprofessional. As per our confirmed booking, the hotel owner failed to provide confirmation, and on the very day of our travel, our booking was confirmed and then cancelled multiple times at three different properties. This caused significant inconvenience and mental stress. Due to these repeated last-minute cancellations, we have completely lost trust in the FabHotels platform. There appears to be a complete lack of coordination between the website, its coordinators, and the hotel owners. Customers are left uncertain and vulnerable, and there is a high possibility that even after reaching the destination, one may be informed that no booking exists. This issue was not limited to us alone. At the hotel where we were eventually shifted, we encountered at least three other groups who faced identical last-minute cancellations at check-in time. All of us were redirected to La Pablo Resort. While the staff at La Pablo Resort were cooperative, the resort itself was very basic and far inferior to the originally booked property. Despite paying the amount for a better resort, we were provided with a lower-category accommodation, which is unacceptable. We strongly advise customers to exercise extreme caution while booking hotels through this platform, as there is a serious risk of misrepresentation, inconvenience, and potential financial loss.

Experience was good food was also good

I stayed at FabExpress Horizon Hideaway for 2 nights and 3 days, and it was a fantastic experience! The rooms were clean, spacious, and very comfortable. The staff was extremely friendly and always willing to help, making sure every need was taken care of. The location is perfect—just a short walk from Anjuna Beach and close to all the popular attractions.I really appreciated the peaceful ambiance, which made relaxing after sightseeing easy. Highly recommended for anyone looking for a budget-friendly, comfortable, and well-located stay in Goa! I will definitely choose this hotel again for my next visit.

When we walked into the hotel we were immediately given a warm welcome which was particularly nice after travelling so far. Our hotel room was very comfortable. The restaurant was superb and the staff could not do enough for us. Food was very good and the choice was amazing.

Facilities and the friendliness of staff to accommodate the needs of the clients

There staff is extremely polite and highly cultured upto the mark. I really loved the food they served. Room were really neat & clean. Will definitely visit the property again

Door mats was not available had to ask repeatedly later provided

Hotels manger is good but they are not giving beer who is already mentioned in my booking but they say this if you want then cancel

It was an horrible experience to stay there . I had booking for three days but I checked out in one day. There was construction going on in site. Wifi was not working . Hotel condition was terrible . Rooms were smelling .