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Iam Kushal ! My stay is excellent in Unnam hotel good receiving guiding some places and immediately my requireds is clear by the Vinay THANK YOU Dude actually Iam blind thank you for your patience
Starhood Hotel: A Masterclass in Hospitality and Good MannersRating: 5/5 StarsFrom the moment we arrived until the time we checked out, our stay at the Starhood Hotel was defined by absolute professionalism and genuine warmth, setting a new standard for luxury hospitality. While the property itself is beautiful, the true five-star experience comes entirely from the staff and their impeccable manners.The team, from the valets to the front desk, operates with remarkable precision and grace. Every interaction felt personalized, never scripted. The front desk staff, in particular, demonstrated an ability to anticipate our needs without being intrusive. They addressed us by name, maintained eye contact, and handled check-in and check-out with efficiency and politeness. Their clear, professional communication and willingness to explain every detail, from local transportation to facility access, made us feel valued and completely at ease.This exceptional level of service extended throughout the hotel. The housekeeping staff was diligent, always offering a cheerful "Good morning" and ensuring our room was immaculate, often adjusting their schedule to accommodate ours. In the dining areas, servers were knowledgeable, courteous, and attentive, moving with quiet efficiency. One evening, I mentioned a small preference for a type of tea, and on the following morning, the waiter proactively brought it to my table—a small gesture, but a powerful example of their commitment to listening and providing truly personalized service.The staff at Starhood are more than just employees; they are dedicated hosts. Their consistent positive attitude, patience, and good manners transformed a simple stay into a deeply pleasant and relaxing retreat. They exemplify what "hospitality" should be. I wholeheartedly recommend the Starhood Hotel not just for its amenities, but specifically for its outstanding team.
No working TV , not repaired secondly Kettle for hot water not cleaned inside as sludge formation was there while heating.
Have to improve neatness in the rooms.. and hospitality is not like as displayed
When I checked in the TV was not functioning so the whole night I couldnt watch TV, but when I inform the next day, no one turned up till next day evening The room was fully infested with cockroaches i by myself had killed around 8 to 10 roaches next day when the Cleaning happened, they didnt even remove the dead. Cockroach and bins were not even cleaned I informed the reception to clean the room and to change the linen as the sheets were torn but the same line was used without changing the same torn Bedsheet was still lying till I checked out, not a good experience
Find roaches in the room Cleaning consistency is missing
The receptionist tone of talking is not good ,and they don't provide the amenities that are shown while booking ,and the main door is not good ,it makes noise when we close and open the bathroom door ,the AC is just working and the things are some what damaged ,please maintain every hotels to the same standard,so that I can book without a second thought if I see the brand of fabhotels
I opted for a family room and washrooms were stinky and white stains all over the bathroom . Flush buttons itself is not there . Toiletery kit was not provided too. Tv is not in working condition when requested for service after refund of amount then all of a sudden they shifted to different room . Situation is not different. Owner is not even looking after is what , maintenance is at worst . I have pictures of everything. Now I came to feeling that fabhotel is no different to 1000 rs OYO hotel just a name changes . Unnecessarily amount is wasted as I have booked in advance for two days . Only best is the location which is walkable to offices and a good restaurant beside .
The worst ever experience I had in my life. I was traveling with family and booked a room in this place for July 11,12 and 13, paid Rs 936 as advised. I realised that booking is done in another office and has nothing to do with the property management. I asked for early check-in and was advised to talk to the property management. I called the reception and talked to them about it. They asked me to call on 10th July, which I did. They agreed, but after 10 pm they sent a message that there is no vacancy, and will get the room only after 12 noon. We were travelling from Chennai and reached Hyderabad by 5:30 am. We spent some time in Railway station and decided to go to the hotel by 9:30. After reaching the property, the drama begins! There was no one at the reception. Three families were waiting there. A cleaner approached me and I told him about check-in. He said the room will be ready in an hour's time. We waited for 45 minutes,, the other two families left. Another person came (I think he is the office boy)to the reception and he said that it will take another hour to get the room. By 11 am another person came (I think he is the receptionist). He was the person who asked me to come in the morning. I asked about the situation and response was horrible. The worst ever behaviour a person can show to a client. He started arguing and was justifying himself without even making some alternative. The conversation ended up threatening us. It came to the verge of physical attack. We left the place immediately. I'm sure this place is not safe for families. No one is safe with the receptionist around. Reviews were okay and opted for this place. My experience in this place is still haunting me. The worst ever experience in my life. While booking, what they say is not the reality. Think twice before you book.