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The room was spotless, well-appointed, and very comfortable. The bed was incredibly cozy, and I appreciated the thoughtful touches like complimentary bottled water, quality toiletries.
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel.
I was very happy with the room. I booked a deluxe king room, and it was both spacious and well-maintained. The bed was extremely comfortable, and the linens felt fresh and clean.
love the experience very good hospitalitywill visit again
Receptionist behaviour was reckless When Iam booked in online they said why you book in online like reckless way The way receptionist treated me was so bad He try to catch the money in counter that's not safe for new customers.... Receptionist choosen only high payments by the new persons Reckless behaviour by receptionist
No cleaning schedule on particular day. No one is providing even water untill you were asking to repeation . Toilet not clean daily b base if stay for 5 days. Mosquito were around the room.
Worst service. We checked in late in the night at 11.30pm as our train reach only by them. I had already informed the arrival time to hotel by afternoon and asked them to keep a room ready. But when we got the room it wasn't prepared for a stay. No toothpaste, no towels, not even a foot mattress near the bathroom. When I contacted the receptionist on duty at that time, he was extremely rude..to cite an example he was pressing the room calling bell continuously without even leaving a gap of one second to show his irritation and that scared our 3 year old child..worst stay and definitely don't prefer if you staying with family.
One of the worst properties I ever stayed. I am a biker and travelled quiet a few places but never had this bad rooms and service in a city. If you have a choice, avoid this property
Hi I'm kavya I don't want to give even one star.... I was booked delux room but they had given me the normal room and for that they are saying it's a super deluxe I was shocked by imagining a delux room..... I met 3 people in lift in one day and they were felt the same Coming to hygiene it's tooo bad in my room they kept wet towel and bad smell I got sick And about room broken wall, AC sounds like a train there is no proper lock to bathroom door buckets were too muddy sometimes lift will also stop like their hotel i used to travel many states and countries.... It is the most worst place and experience I ever had
Booked a room through online customer care. When tried to check in they don't allow you to check in and say that the tariff booked by you is low and they can't accept the booking. When called the customer care they make you wait for one hour in the call and connect with the call between other customers and create confusion. The customer care tell that they have spoken with the hotel and ask to checkin but the hotel doesn't allow you to check in. They maintain double standards between online customer care team and the hotel at the location.
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