We arrived late at night after a long and exhausting journey, only to be met with one of the worst hotel experiences imaginable. We paid for 2 rooms for 4 adults, yet the manager gave us only one room and expected all of us to adjust. This was completely unacceptable and a clear violation of what we had booked and paid for. The manager was extremely rude, arrogant, and unprofessional. He assured us he would be available throughout the day, but instead shut down the reception, pulled the hotel shutter closed, and disappeared. Getting any assistance was nearly impossible, and whenever he answered the phone, he was dismissive and unhelpful. The room was in a pathetic condition: No telephone/intercom. No towels, soap, or basic washroom amenities. No drinking water, water bottles, or even glasses. Dirty bedsheets and poorly cleaned room. Unhygienic and filthy washroom. The situation became even worse in the morning when the hotel ran out of water completely. There was no water for bathing, washing up, or even basic use. To make matters worse, we had to go out at 5:00 AM searching for drinking water because the hotel couldn't provide even that basic necessity. For a hotel to fail at something as fundamental as providing water to its guests is simply unacceptable. This property should not be listed on any booking platform in its current state. The management seems to have no concern whatsoever for guest comfort, cleanliness, or basic hospitality standards. If MMT, OYO, or FabHotels have any quality control or accountability measures, they should immediately investigate this property and take strict action against both the hotel and its management. This was, without a doubt, the worst hotel experience I have ever had. If there were an option to give zero stars, I would gladly choose it. Save yourself the frustration and avoid this hotel at all costs.

An absolutely wonderful stay! The staff was incredibly welcoming and accommodating from the movement we checked in. The room was immaculate spacious,and the bed was supper comfortable. Great location for sightseeing. The room was well equipped with a desk and safe.Great service Thankyou Hotel Regal.

Tables, Toilets sheets were broken. Towel bed sheets were dirty.changed room twice but did not felt even anything delux room.

Rooms are not good and they are not cleaning well and building condition is not good with incomplete construction near windows and washrooms are terrible not having locks and water is not going fast at sink area

Flash is not working.. tv is not working..

One of the Worst Stay I have ever had in my Lifetime. No response from the staff early check-in was 800 for 4 hours. The washroom are the worst no water supply door are broken walls are broken Commod was shaby not clean. No room services AC was not working tv channels are provided. No water for drinking and no lashes i would give a 9 Rating and this is not a 3 star but a lodge filthy smell staff chewing Pan paag and Talking to the customer

This is an Oyo rooms where people come for hourly rates. Beds are filled with cockroaches. They don't even give water bottles or toiletries. Had to ask them for everything. Even hot water in bathrooms but didn't get.

Very disappointing stay at FabHotels Hotel S Continental. The room was not clean, maintenance was poor, and basic amenities were not up to standard. The washroom hygiene was especially bad, which made the stay very uncomfortable. Staff response was slow and not very helpful when issues were raised. The overall service did not match expectations, and the experience was far from pleasant. Definitely not worth the price paid. I would not recommend this hotel to anyone looking for a comfortable and hassle-free stay .Very disappointing experience at FabHotels Hotel S Continental. On top of the poor room conditions and bad service, I ordered food through Zomato2 parcelsbut the hotel staff provided only 1 parcel and did not properly help resolve the issue. This caused a lot of inconvenience and frustration. The room cleanliness and maintenance were also below standard, and staff response was slow and unhelpful. Overall, very poor service and not worth the money. I would not recommend staying here.

Fab Hotels booking on the website put us in great trouble. I booked & paid a 30% advance fee as confirmation but when I reached the hotel the reception guy said there is no booking for you. Next 30 mins calling the customer care spoke to Ms Muskan, Ms Simran & Mr Suraj. They refused to accept my booking for 8.30 am on 28.4.26. They want to check my conversation with the booking guy, Mr Pankaj Kumar. We both are senior citizens & traveled the whole night and reached the hotel. The reception guy felt pity on us and gave us room, saying never book through them. It is better to contact the hotel directly. These customer care guys ask to give 9 marks on a scale of 1 to 9. The customer doesn't have a room after paying the advance confirmation fee, but they want 9 marks. They don't have any shame to ask a person to give 9 marks, who's standing with family outside the hotel because of their mistake.

Worst hotel to stay not recommendable