Beautiful interior design . Lovey designed room ; good food and great service and staff.

Hotel + staff were amazing. Staff were very helpful. Beds were extremely comfortable, as was the bath.

The staff was really very helpful,

Hospitality, facilities, room size.

Very good breakfast with a large spread. Great food in the restaurants.

Very courteous behaviour of the staff, cleanliness of the property, air-conditioning, overall feel good ambience.

The room was very good and the food was tasty.

The room was old and the windows were broken letting mosquitoes in.There was no pigeon netting and the pigeons were nesting,they were noisy.They only provided a mattress for the 3rd person making the room less spacious.They have to update the photos .In the morning we listened to the furniture dragged across the floor by other guests for breakfast which we did not eat The only thing good was a renovated bathroom

Would give 1 star but the staff were nice and helpful and the breakfast chef was really lovely, nice breakfast and roof. The room was pretty terrible. It should be clear on the website or booking.com that most rooms have NO NATURAL LIGHT. They have windows that open directly into another building. Also no soundproofing, I could hear all the bathroom activities of the man next door. Decor tired and not automatically cleaned or given fresh towels. Nothing really dries as there’s no fresh air or light so everything felt dark and damp. Also very small room. We checked out early to find a nicer room, did not realise Pondy is expensive (even in the Indian side) and you need to make sure you will be given a room with windows! Can get better for the same money. Seems fab hotels have done a good job with photos and marketing and booking.com algorithm