Very good experience. Clean room, great location, no food or breakfast available

Overall, my stay at the hotel was good, and most of the staff members were polite and helpful, except for one lady at the reception whose behavior was extremely rude and arrogant. There were several unpleasant incidents with her, but I would like to highlight one in particular: I had ordered food from outside and requested utensils from the reception. When I spoke to this lady, she told me there were no utensils available as the hotel was fully booked. I politely said I could wait 10–15 minutes, but she arrogantly replied that she could not manage and could not provide me with any. When I asked what I should do, she dismissively said she didn’t know and couldn’t do anything, even adding that she herself eats food with her hands and chapati, implying I should do the same. Such an attitude was extremely unprofessional and left me disappointed. While the overall stay and service from other staff were very good, this particular individual’s behavior made the experience unpleasant.

Terrible experience at saraswati I want my refund. I have booked my room at fab hotel sairaj narhe pune your employees rahul told me due to some issues hotel is not accepting any check in at 12th and shifted us to another place no lift was provided. I was travelling with my family. Worst service and response from fab hotel.

"AVOID AT ALL COSTS. This was an utterly horrific and unhygienic experience. The room had a persistent foul odor, and the washroom was infested with worms and visibly filthy. The hotel is nowhere near the "luxury" they advertise and is a complete rip-off. To make matters worse, they charged 100 for a miserable breakfast that took from road side which costs you 30 on the street. Customer support was completely unhelpful. Save your money and book elsewhere; you will regret staying here."

Worst experience. Rooms are not as showin in the images. Reception staff is highly rude. They are having some commission related argument with FABexpress and customer's are the victim here. Regarding rooms and cleanliness, there were bed bugs...washrooms were filthy. We had to ask for the room change because of bed bugs. Not recommended

I have a terrible experience of hotel gargi deluxe . They have charged extra 1700 /- rs inspite of informing them to modify my booking and cancel my booking for one day. The hotel staff as well as the executive from fab hotels are adamant on charging the amount . I have requested them many times that I have checked out and modify and cancel my booking for one day . No one is listening and I have been charged the full amount . Rooms are dirty with cockroachs and mosquito there are no cleaning as well . I will not suggest to book this property . Kindly note . If in future they return my amount then i will think to visit again . Very bad experience at my end .

I booked by MMT. During booking it was mentioned that free complementary breakfast. But, during booking charged ~900/- rupees for 2 persons for 3 days. This doesn’t include kids. In the breakfast the hotel served 4 idlis first day. So I didn’t ordered any breakfast next day onwards and complained to MMT to refund the breakfast amount. After staying for three days surprised that how was the hotel tagged as MMT’s value hotel with very good rating? Worst hotel I ever seen in this budget.

Not satisfied

Very rude behaviour they are not even ready to help with the luggage if it heavy.....all they care is about the payment.... Room: Ac leaks water Washroom doesn't have hot water Bed is centuries old, totally not comfortable Reception: keeps the fand lights ac everything off to save electricity i will think its literally a oyo hotel for hookup