Very good experience. Clean room, great location, no food or breakfast available

good location, great breakfast, good hotel and good staff. Very few hotels meet all the criteria.

Overall, my stay at the hotel was good, and most of the staff members were polite and helpful, except for one lady at the reception whose behavior was extremely rude and arrogant. There were several unpleasant incidents with her, but I would like to highlight one in particular: I had ordered food from outside and requested utensils from the reception. When I spoke to this lady, she told me there were no utensils available as the hotel was fully booked. I politely said I could wait 10–15 minutes, but she arrogantly replied that she could not manage and could not provide me with any. When I asked what I should do, she dismissively said she didn’t know and couldn’t do anything, even adding that she herself eats food with her hands and chapati, implying I should do the same. Such an attitude was extremely unprofessional and left me disappointed. While the overall stay and service from other staff were very good, this particular individual’s behavior made the experience unpleasant.

Terrible experience at saraswati I want my refund. I have booked my room at fab hotel sairaj narhe pune your employees rahul told me due to some issues hotel is not accepting any check in at 12th and shifted us to another place no lift was provided. I was travelling with my family. Worst service and response from fab hotel.

"AVOID AT ALL COSTS. This was an utterly horrific and unhygienic experience. The room had a persistent foul odor, and the washroom was infested with worms and visibly filthy. The hotel is nowhere near the "luxury" they advertise and is a complete rip-off. To make matters worse, they charged 100 for a miserable breakfast that took from road side which costs you 30 on the street. Customer support was completely unhelpful. Save your money and book elsewhere; you will regret staying here."

I have a terrible experience of hotel gargi deluxe . They have charged extra 1700 /- rs inspite of informing them to modify my booking and cancel my booking for one day. The hotel staff as well as the executive from fab hotels are adamant on charging the amount . I have requested them many times that I have checked out and modify and cancel my booking for one day . No one is listening and I have been charged the full amount . Rooms are dirty with cockroachs and mosquito there are no cleaning as well . I will not suggest to book this property . Kindly note . If in future they return my amount then i will think to visit again . Very bad experience at my end .

I had a very disappointing experience at FabHotel Prime Golden Emerald. The service was far below expectations — the staff were extremely rude and displayed a complete lack of professionalism throughout my stay. Despite multiple requests, they refused to provide extra pillows, which is a basic amenity any decent hotel should accommodate. Moreover, I faced harassment from the hotel staff itself, simply for trying to park my bike at the hotel premises late at night around 2 a.m., which felt extremely unsafe and unwelcoming. Instead of assisting a guest at that hour, the staff chose to argue and create an uncomfortable situation. Overall, the atmosphere was uninviting and the staff’s attitude was indifferent, making it clear that customer satisfaction is not their priority. I would strongly advise future travelers to consider alternative accommodations if they value respectful treatment and decent service. The rooms are extremely unhygienic and shady with cocroaches in it. The bedsheets are torn with dirty stains on them as well. Would not recommend this hotel to anyone henceforth. Name of the staff was : Aniket, Gaurav.

Google doesn’t allow 0 star hence giving 1 star. Rooms are very very dirty , everywhere there is dirt floor, tables, bed sheets, toilets and hair are everywhere. AC not working. Toiletries not filled up. Even customer care is very rude and non apologetic. Even after sending pics to customer care, dirtyness is conveniently ignored

Room & bedsheet was very dirty. Bathroom besin was chocked. Staff was very rude and misbehaving. they used bad language as well as dirty language with us. Its my personal request if you are couple then dont come here, its very unsafe and dirty place.