The location is very good if you are planning, to travel hydrabad

Good hotel very nice staff

Very nice hotel and staff

Starhood Hotel: A Masterclass in Hospitality and Good MannersRating: 5/5 StarsFrom the moment we arrived until the time we checked out, our stay at the Starhood Hotel was defined by absolute professionalism and genuine warmth, setting a new standard for luxury hospitality. While the property itself is beautiful, the true five-star experience comes entirely from the staff and their impeccable manners.The team, from the valets to the front desk, operates with remarkable precision and grace. Every interaction felt personalized, never scripted. The front desk staff, in particular, demonstrated an ability to anticipate our needs without being intrusive. They addressed us by name, maintained eye contact, and handled check-in and check-out with efficiency and politeness. Their clear, professional communication and willingness to explain every detail, from local transportation to facility access, made us feel valued and completely at ease.This exceptional level of service extended throughout the hotel. The housekeeping staff was diligent, always offering a cheerful "Good morning" and ensuring our room was immaculate, often adjusting their schedule to accommodate ours. In the dining areas, servers were knowledgeable, courteous, and attentive, moving with quiet efficiency. One evening, I mentioned a small preference for a type of tea, and on the following morning, the waiter proactively brought it to my table—a small gesture, but a powerful example of their commitment to listening and providing truly personalized service.The staff at Starhood are more than just employees; they are dedicated hosts. Their consistent positive attitude, patience, and good manners transformed a simple stay into a deeply pleasant and relaxing retreat. They exemplify what "hospitality" should be. I wholeheartedly recommend the Starhood Hotel not just for its amenities, but specifically for its outstanding team.

Bitter experience with the service

The image shown Is not the same , not an hygienic room , covered with dust. Water leakage and no clean wash basin .

Fab Hotels booking on the website put us in great trouble. I booked & paid a 30% advance fee as confirmation but when I reached the hotel the reception guy said there is no booking for you. Next 30 mins calling the customer care spoke to Ms Muskan, Ms Simran & Mr Suraj. They refused to accept my booking for 8.30 am on 28.4.26. They want to check my conversation with the booking guy, Mr Pankaj Kumar. We both are senior citizens & traveled the whole night and reached the hotel. The reception guy felt pity on us and gave us room, saying never book through them. It is better to contact the hotel directly. These customer care guys ask to give 9 marks on a scale of 1 to 9. The customer doesn't have a room after paying the advance confirmation fee, but they want 9 marks. They don't have any shame to ask a person to give 9 marks, who's standing with family outside the hotel because of their mistake.

I had a very disappointing experience staying at this hotel in Hyderabad. From the moment we checked in, the service and overall condition of the property were far below expectations. We booked through fab and paid extra for early checkin. When we reached the hotel they refused to give us room and staff told there is only premium room and we need to take it. The room was not clean when we arrived. There was an unpleasant smell in the room, and basic amenities were either missing or not working properly. It felt like customer service was not a priority for them. The facilities advertised online did not match reality. Several things either weren’t available or were in poor condition. For the price we paid, the experience was absolutely not worth it. Overall, this was one of the worst hotel stays I’ve had. I would not recommend this place to anyone visiting Hyderabad, and I definitely won’t be staying here again

Hi This was with respect to my stay in fab hotel DeccanHeritage as per this booking. I am raising this post my stay on because I had my sister staying with me and did not want to put her in bother in complaining at a place where I myself did not feel secure. Firstly while doing my booking itself I had asked if this was a proper fab property or not and the reservation team had said a€˜yesa€™. Upon my arrival I saw nothing as per fan other than two phamplets placed on reception desk. The staff there also was not from fab and they where telling ita€™s hotel Deccan heritage. The rooms also was very unlike my previous fab experience, with stained toilet and old linens. There was no water bottles in my room and I was charged 40 for the two bottles when I asked for them. Also on the breakfast offered, my previous fab experience had buffet breakfast served in very nice restaurants. But this time what was offered was to order prior night between idli, dosa or Upma. I ordered soda which was served to me as a parcel which seemed to me as a parcel picked from any road side restaurant with no proper packing or plates to dine on. The tea served along was in flask and cups a decade older. On top of this, room boy over there with this pan chewed mouth looked as if one seen in local hotels and you also have cleaning staff who asked me for a€˜chai ka paisaa€™ doing nothing. Traveling along with my sister, I had refrained myself from booking cheap alternatives like oyo, just because I wanted to give her comfort and safety, with which my previous fab experience was truly fabulous. But this time, I felt cheated and is terrifically angered that this had happened even after me consulting the fab booking help before doing my reservation. I had thought thy fab can be my go to hotel in any city but this experience will surely think upon that and I would now prefer something else. Hope that you atleast address my concern. Thanks NIRMAL