The room was Ausome the staff is so good worthy to stay at this place highly recommended

Handwash nhi h or na hi sleeper pehen nei kei liye baaki sab badiya h

Firstly and most importantly, the Hotel Staff was non-cooperative and insensitive. Being a lady senior citizen, I needed a cab for dropping me to the Indore Railways Station at night around 9:30 PM. I requested the hotel staff to arrange for an Uber or Ola cab but they refused straightaway and instead offered to arrange a pre-paid cab which costed me almost double the tariff than an Uber or Ola cab. All of your staff had smartphones and they could have easily used the Uber or Ola App on their Smartphones to book a Uber or Ola cab for me...it was a few taps for them on their smartphones but they refused inspite of my repeated requests for helping me out. You should give this feedback to your staff and train them better on sensitivity and try to inculcate an attitude of "Always ready to help the Guest(s)" especially in case of lady senior citizens. Secondly, your room tariffs are quite high as compared to other Hotels in your neighborhood and in surrounding areas. Also, your overall service and staff is not upto the standards as it should be considering your comparatively high Room Tariffs. Please consider this feeback from your Guest and do something constructive to improve on these issues in the future. Thank you!

This was my first experience with Fab Chain.Going along with the reviews I booked 2 rooms together.The experience was not a pleasent one though.Pictures can be deceiving indeed and so can be the reviews. Will try to be honest here. Hotel is located in a convinient location right near popular chains like radisson or effotel. On entering the hotel i was welcomed with a strong pungent smell coming right off the reception. The staff greeted me and i proceeded with the check in. It was told to me by one of the senior staff that one of my room is in 1st Floor while the other one is on 2nd Floor. I had contacted the management earlier and they did not inform me about this. After checking in to my room I started believing that pictures are elusive sometimes. The linens were not clean,Ac was not working in one of the rooms,was not able to login to the wifi and the bathrooms were smelling. Breakfast had paw bhaji,upma,bread butter and tea.No complaints here. It was mentioned its fabulous or free. Neither the stay was fabulous nor was it free. Anyways, this experience would probably be the last in this chain. Would definitely not recommend to my relatives, colleagues or friends. Anyways cheers.

Worst hotle one can get. Totally messy rooms stained bed, illiterate Staff rooms was like a construction site.

Front desk lady was very rude, late check out was complimentary but she asked to pay the amount, even there was 10% discount on food/beverages but even she refused to accept that and stated she don't what to know what discount it is showing but want all amount to be paid.. She was so arrogant that instead to giving the invoice in my hand she threw the invoice.. This lady was so adamant, rude, pathetic and full of attitude, that I will never go for Hotel Benchmark again Just because of her and this type of people shouldn't be kept in hospitality business. They will spoil the business and reputation of hotel.

The room was not at all up to the mark and completely different from the pictures shown online, which is misleading. The AC was making loud continuous noise, the room was poorly maintained, and overall cleanliness and upkeep were unacceptable. Because of these issues, I checked out within 1 hour of check-in on 4 March, even though my booking was till 6 March. The room was simply unfit to stay. Would not recommend this hotel unless basic maintenance, honesty in listings, and service quality are seriously improved.

I booked an Executive Room for one day on 14th January 2026. Unfortunately, the experience was disappointing. The room was located next to the pantry, which caused constant disturbance. Phone calls for food orders from across the hotel kept coming until late night, and the noise was clearly audible inside the room. This made it very difficult to rest, and my sleep was repeatedly disturbed. Additionally, the hotel management was not guest-friendly. The staff appeared uninterested in serving customers and lacked basic hospitality manners. I found their behavior rude and unprofessional. When you are in the service industry, knowing how to treat and respect customers is essential. Sadly, this hotel failed to meet even basic expectations in terms of comfort and service.

Never book this hotel, they don't have a contact number, so you can't call and confirm your booking. My parents reached late there and they were denied entry saying hotel is sold out. And the property is also not as it looks like.