Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

The room was always absolutely clean, and the housekeeping staff was always smiling and always kind when coming to my room. Staff at the reception was kind and really helpful. They were able to solve all our problems, from ordering a pizza until booking airplane tickets. The hotel also offer a good service in its travel desk.

Very friendly staff esp at checkin & restaurant. Could not have been more helpful. Excellent rooms which were very spacious. Great housekeeping. Outstanding in all respects. quiet retreat away from the hustle & Bustle of city.

Absolutely Disgusting Experience – Do Not Stay Here! I rarely leave reviews, but this hotel stay was beyond unacceptable. From the moment we checked in, we were shocked by the condition of the place. We found cockroaches crawling in both the room and the washroom – completely unhygienic and horrifying. The bedsheets and pillow covers were visibly dirty, with stains and a musty smell that made it impossible to sleep comfortably. To make things worse, the door lock didn’t work properly, making us feel unsafe the entire time. The corridor and room had a weird, foul smell that made us want to leave the moment we walked in. This was not only unpleasant, but downright unsanitary and unsafe. I strongly do not recommend this hotel to anyone. Management needs to take immediate action to clean and repair the property before accepting any more guests.

Staff behaviour is too bad..! I recently stayed at Hotel HC Mohali Inn for a family trip, and it was a terrible experience. The accessibility was poor, making it hard to reach the hotel. The food was sub-standard, lacking flavor and quality. Additionally, the hotel is poorly connected to nearby attractions, making our stay even more frustrating. I booked online expecting better but left disappointed. I cannot recommend this hotel for leisure stays!

Pathetic Experience – Not Even Worth 5 Minutes! This is hands down the worst hotel I’ve ever seen. The pictures on the website and MMT are completely misleading. In reality, the bedsheets were stained, the room and washroom reeked, and even the lift had a terrible smell. The receptionist was cold and unwelcoming—didn’t feel like a guest at all. It felt like a third-class lodge, definitely not suitable for a decent stay. I checked out within 5 minutes. This place seems like it’s only meant for OYO crowd or locals. Please don’t fall for the fake good reviews—I’m certain most of them are posted by staff or their friends. Save your time, money, and peace. Not recommended at all.

Hotel is new but they don't know how this industry works. Booked room with them in emergency. Location is hard to find. The receptionist girl has so much attitude don't know how to talk when i asked for towel and soap she clearly said that we don't have towels as laundry will come in morning and did not provide the soap. Charged extra for water bottle. Ac was not working properly. There was smell in the water in washroom. It was nightmare to live for a night. Never ever book room with them. One can book 3 star hotels at same price at same Location

Very very bad ....there is no any service and the staff is totally disgusting...they don't know how to talk with the customers....there is so much hotels in Mohali but this is actually very bad .. No Ac service..and when we asked for Ac ...they said there is no inverter service. Torn bed sheet and dust everywhere No cleaning nothing is good in this hotel ..I lost my money for bad hotel..I stayed for 3 days but it was bad experience

New hotel but what matters most the sheets and pillows had a lot of stains on it and the room was filled with bugs and insects in the morning which was disgusting. Checked in late around 2am so had to stay - A.C wasn’t functioning properly - bed was hard- found it very hard to sleep even after a long haul flight. Stay away from this hotel if you’d like to sleep peacefully