Awful service. They changed the room in between so we had to shift only because they gave the booking for entire floor to someone else. And then the room alotted to us didn’t had a key so we spend half day with no electricity. Not to mention food that we ordered was plain khichdi and it took them 90 minutes to provide that. I wish i could give them zero star.

I booked a one-night stay at this hotel for my parents, who were in town for a check-up at Fortis Hospital. The experience was absolutely pathetic. My parents reported that the room was extremely smelly and the bathroom lacked an exhaust fan. Worse yet, there were mice throughout the hotel, and they even found mouse droppings in their room. This stay was not even worth 500 rupees, let alone the 1900 I paid. FabHotels is misleading customers with their listings. Because of a medical emergency and my parents being unfamiliar with the city, we were stuck with this horrible experience. I wish I could give a negative rating. Do not stay here—it is easily one of the worst hotels in Mohali."

This is regarding the previous review where FabHotels asked me to contact them about the issue I faced about having denied check-in. No follow up from FabHotels on this issue even after 5 days from when the issue was reported. No refund initiated yet. Absolutely pathetic service from FabHotels. This hotel is running a scam and FabHotels is doing nothing about it. Do not book a room on this property. FabHotels will not help you in any way.

This was honestly one of the worst hotel stays I’ve ever experienced. From the moment I checked in, everything went downhill. The cleanliness was shockingly poor, the room had cockroaches and bed bugs, and most of the basic amenities were either missing or completely useless. The overall maintenance of the hotel was terrible. What made the experience even worse was the staff’s behaviour. Their attitude was unbelievably unprofessional unhelpful, careless, and completely uninterested in solving any issues. Despite repeated requests, nothing was fixed, and it felt like they simply didn’t care. There are far better options available than this hotel. I wouldn’t suggest anyone pre-book it. Instead, visit the place first and only then make the payment or booking. I strongly advise everyone to avoid this hotel, as there are plenty of better hotels where guests are treated with basic respect and comfort.

The hotel denied me a room that I had booked for me, my 5 year old son and senior citizen parents, on MakeMyTrip. It was late at night and the hotel staff asked me to contact customer care for refund. When MakeMyTrip tried getting approval for refund from the hotel they denied it. I’m yet to receive a refund. The hotel seems to be running a scam. Horrible experience!! I Don’t recommend this hotel for families at any cost.

Very bad experience I'm booking this hotel through IXIGO app and make payment 1200rs at 9:00 PM but I reached this hotel at around 10:20 pm then the hotel staff says hotel is full no rooms available right now then I want my payments back he says talk IXIGO customer care centre for cashback then I'm continue call customer care of IXIGO he says your payment will be revert 24 hr to 72 hr but today 6 days lapsed but my payment still pending. So please don't book online these all are scammers Hotel management and IXIGO app both

Food quality is way too bad....we have ordered paratha...and there was mosquito in the paratha... When we complain to the manager..he started to give the explanation Way too bad experience, never recommend to anyone Stay away from this hotel Never come here, it's better to stay outside rather than this hotel It is pathetic. I have taken there premium room, room was also not that good And food was totally pathetic I urge fab hotel to get deassociated with this hotel, other there brand will go in waste

Absolutely Disgusting Experience – Do Not Stay Here! I rarely leave reviews, but this hotel stay was beyond unacceptable. From the moment we checked in, we were shocked by the condition of the place. We found cockroaches crawling in both the room and the washroom – completely unhygienic and horrifying. The bedsheets and pillow covers were visibly dirty, with stains and a musty smell that made it impossible to sleep comfortably. To make things worse, the door lock didn’t work properly, making us feel unsafe the entire time. The corridor and room had a weird, foul smell that made us want to leave the moment we walked in. This was not only unpleasant, but downright unsanitary and unsafe. I strongly do not recommend this hotel to anyone. Management needs to take immediate action to clean and repair the property before accepting any more guests.

Room condition is not good according to the photo shown in website. Insects like terimate and other kind of insects available in the room No proper cleaning Bed dirty. Bedbugs cockroach insects found in room. Bad smell from the room Power cut issue. No Hygiene washroom Food cost is also higher.

Pathetic Experience – Not Even Worth 5 Minutes! This is hands down the worst hotel I’ve ever seen. The pictures on the website and MMT are completely misleading. In reality, the bedsheets were stained, the room and washroom reeked, and even the lift had a terrible smell. The receptionist was cold and unwelcoming—didn’t feel like a guest at all. It felt like a third-class lodge, definitely not suitable for a decent stay. I checked out within 5 minutes. This place seems like it’s only meant for OYO crowd or locals. Please don’t fall for the fake good reviews—I’m certain most of them are posted by staff or their friends. Save your time, money, and peace. Not recommended at all.