Torn towel was supplied, no security was there even there was nobody during checkout. No reception phone number was there. Personal numbers displayed not picked. I had to leave room key at reception and signed in hotel register during checkout at 8:50 am as my train was scheduled.

Awful service. They changed the room in between so we had to shift only because they gave the booking for entire floor to someone else. And then the room alotted to us didn’t had a key so we spend half day with no electricity. Not to mention food that we ordered was plain khichdi and it took them 90 minutes to provide that. I wish i could give them zero star.

Poor cleanliness and hygiene Many reviewers reported that the rooms and bathrooms were not clean, with issues such as unhygienic bedsheets and towels, messy bathrooms, and maintenance problems like non-working taps or geysers. Some guests said the bedding felt unclean

I booked a one-night stay at this hotel for my parents, who were in town for a check-up at Fortis Hospital. The experience was absolutely pathetic. My parents reported that the room was extremely smelly and the bathroom lacked an exhaust fan. Worse yet, there were mice throughout the hotel, and they even found mouse droppings in their room. This stay was not even worth 500 rupees, let alone the 1900 I paid. FabHotels is misleading customers with their listings. Because of a medical emergency and my parents being unfamiliar with the city, we were stuck with this horrible experience. I wish I could give a negative rating. Do not stay here—it is easily one of the worst hotels in Mohali."

This is regarding the previous review where FabHotels asked me to contact them about the issue I faced about having denied check-in. No follow up from FabHotels on this issue even after 5 days from when the issue was reported. No refund initiated yet. Absolutely pathetic service from FabHotels. This hotel is running a scam and FabHotels is doing nothing about it. Do not book a room on this property. FabHotels will not help you in any way.

Poor service, management was not upto the mark very unhygienic, and bad oder in the room. If you are booking this hotel I would suggest that first check the room and services then go. Please keep this your last preference if you visiting to the location.

The hotel denied me a room that I had booked for me, my 5 year old son and senior citizen parents, on MakeMyTrip. It was late at night and the hotel staff asked me to contact customer care for refund. When MakeMyTrip tried getting approval for refund from the hotel they denied it. I’m yet to receive a refund. The hotel seems to be running a scam. Horrible experience!! I Don’t recommend this hotel for families at any cost.

This was honestly one of the worst hotel stays I’ve ever experienced. From the moment I checked in, everything went downhill. The cleanliness was shockingly poor, the room had cockroaches and bed bugs, and most of the basic amenities were either missing or completely useless. The overall maintenance of the hotel was terrible. What made the experience even worse was the staff’s behaviour. Their attitude was unbelievably unprofessional unhelpful, careless, and completely uninterested in solving any issues. Despite repeated requests, nothing was fixed, and it felt like they simply didn’t care. There are far better options available than this hotel. I wouldn’t suggest anyone pre-book it. Instead, visit the place first and only then make the payment or booking. I strongly advise everyone to avoid this hotel, as there are plenty of better hotels where guests are treated with basic respect and comfort.

Very bad experience I'm booking this hotel through IXIGO app and make payment 1200rs at 9:00 PM but I reached this hotel at around 10:20 pm then the hotel staff says hotel is full no rooms available right now then I want my payments back he says talk IXIGO customer care centre for cashback then I'm continue call customer care of IXIGO he says your payment will be revert 24 hr to 72 hr but today 6 days lapsed but my payment still pending. So please don't book online these all are scammers Hotel management and IXIGO app both

Room size could be manageable but the maintainance of the room was not up to the mark. Bedsheets blankets were not clean, washrooms was messed up.. the owner should take care of cleanliness so they won't get such ratings again.