Bahut Achcha service hai good location Hai khane ke liye bahut Sare Hotel Hain ghumne ke liye Mumbai Darshan ke liye kya vagaira sari chijen book Karke Dete Hain stop bahut Achcha hai ghar ke jaisa Rahane Mein feel Hua next time nahin per aaenge ham

Super Hotel super manager behaviour good room good staff behaviour good service Hotel achcha super hotel hai room super hai service achcha hai

Excellent hotel.courteous staff . lovely breakfast. Good.location. the hotel royal residency is large room and very clean toilet / shower room enjoyed our stay l would recommend this hotel up and mumbai best 4star hotels 5days stay

Bahut achcha Laga Rahane mein bahut acche staff hai room ki Safai bahut acchi hai Ghar ke jaisa feel hua Rahane mein thank you all s staff

Wifi username and password were not provided inspite of asking several times. Staff seems to be lazy room was not cleaned properly it was filled with cigarettes in window when asked to clean the one who came to clean was angry and throwing things without handling with patience. Highly unprofessional, taps were broken in washroom and what not could write a book of complaints if asked. Not gonna book fab hotels again.

Very bad experience. Bed was so bad that it gave us a backache. Washroom was smelly, flush did not work properly. Even after repeatedly asking for room change, new room was not provided

My exprince was very baad no hygine maintain too much crockroach washroom was slipery nd small i hurt my back staff taking ver rudly

Very disgusting hotel and hotel room. I think I was completely scammed by booking the hotel through the Fab app. The room I was given, called the executive room, had cockroaches and spiders crawling everywhere, the TV didn't work, the WiFi didn't work, it was dirty and there were terrible mosquitos everywhere. I booked a room at that hotel for 4 days through the Fab App. But due to the condition of the room and the fear of getting sick myself, I had to check out after two days and move to another hotel. I had a terrible feeling that if I stayed in that room for any longer, I might get some kind of serious disease. The hotel informed me that there were no water drinking glass to give in room. So, I had to drink water direct from bottle. The bed sheets and pillow covers were not changed despite requests. The towels that were provided had an incredibly foul smell that was difficult for any human to use. I was forced to use that towel to wipe my body, arms, and legs after taking a bath. I'm still not sure if I've already contracted any disease from being so unhygienic. I personally feel that this fab app has cheated me. The customer care of this fab app only picks up the phone for new reservations. 90 out of 100 times, their phone is not available for any complaints or service requests. After emailing four times and calling at least 12 to 14 times, when I luckily spoke to someone from their service department, the gentleman outright refused to refund a single penny. I couldn't do any of my business work on my laptop because I couldn't get WiFi inside my room. For which I also suffered financially. Despite repeated requests, they could not provide me with any alternative WiFi or Internet service. And they directly said that an router is installed outside your room in the corner of the balcony, what can we do if WiFi does not work in your room ? STRANGE !!! Is that room my own room of my own house ? !!! Its a hotel man !!!! I was severely cheated by booking hotels online through this app and I would like to request everyone to be careful about this app. They cheat people by lying and taking money from them. I am considering taking legal action for the financial loss I have suffered in my business due to not being able to access WiFi despite being told it is available.

Booking was in Twigo inn but they shifted to another hotel of theirs versova inn overall creeps staying in that hotel could here noise of people talking and having activities clearly staff was very rude i would prefer giving minus rating

Too terrible stay.bad smell, bathroom was smelling bad, bedsheet and towets are not clean,AC and fan not working properly,staff behaviour is not good.totally worst.