Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

Food was excellent and their managers in restaurant were very helpful in my Hotel. Due to fast, my wife wanted some different fruits , which were not on table. Same was provided promptly without Any extra charge. Good variety of breads were available for vegetarians also, which was helpful as some of our family members are strictly vegetarian

Excellent service provided by the hotel staff. Especially the staff from 24/7 where we had our lunch & dinner we had excellent food with an excellent service. Me and family really liked the hotel, the rooms were well maintained with comfy beds. Will recommend my friends to stay here if they are visiting Jaipur.

Very well maintained hotel and rooms. All the staff were very friendly and courteous. We arrived earlier than expected by a few hours and our room was prioritised in terms and we were able to check in early free of charge. This was very helpful and appreciated as we were quite tired after a long flight.

Food was excellent and their managers in restaurant were very helpful. Due to fast, my wife wanted some different fruits , which were not on table. Same was provided promptly without Any extra charge. Good variety of breads were available for vegetarians also, which was helpful as some of our family members are strictly vegetarian

The room was always absolutely clean, and the housekeeping staff was always smiling and always kind when coming to my room. Staff at the reception was kind and really helpful. They were able to solve all our problems, from ordering a pizza until booking airplane tickets. The hotel also offer a good service in its travel desk.

Property was not as expected. Rooms were not as per the pictures. Didnt like the wasroom . They were reusing the water bottles. U booked my stay including breakfast but they said they are not having breakfast at their place . I was not expecting this from fab hotel. I will never book from fab hotel. Please provide good facilities.

Had booked their Hall for baby shower function. Was not satisfied with their overall experience. Only the manager seems to be trained. Staff isn't. Even we had to call the manager 3 to 4 times to fix appointment with him as we wanted to pay the booking amount and fix the date. Hardly any functions take place their. So staff hardly has any experience it seems. They were rude and very slow with their work. Chairs were increased in number and covered with drapes after reminding them that guests have started to come and still the number of chairs arranged were lesser than decided. 3 to 4 guests fell down from chairs because they were broken and still such broken chairs were covered with clothes instead of discarding them. Luckily there was no major casualty, but sounds so bad that guests fell down due to broken chairs. Such mismanagement is not expected when we pay u equally as compared to other nearby banquet halls. They also have monopoly with decorator and he also seems least bothered to make our event successful. On our baby shower ceremony, they had displayed some random names of a guy and gal on the stage and on asking, decorator said adivasi boys were sent for decor and they did it by mistake as they didn't understand what to do. So whose mistake was that? Also the decoration is not optimised according to the stage which is quite small in size. He just keeps the things which he already has even if it is not fitting and looking good at that point of time. He doesn't care. I wud only say that food was better than whatever other issues we had. I wouldn't recommend this banquet Hall to anyone. Even all the lights were not switched on before function. No staircase access to Hall. Only onelift . Too many things to improve.

Service was very worst. staff was very arrogant , aggressive and very argumentative. Better to stay away from such hotels.Not ready bto keep luggage .Asking to keep in lobby on our own responsibility.

Avoid this hotel.. lack basic common sense. When I have first arrived the man at the reception told me they will allow to check me in at 2.00 P.M when I had argued they have allowed. Had to ask for everything like basic towels n all. No wifi even though the rates are 3000rs per night... The fan was not properly throwing airs and the AC was not chilling... The location is best. Avoid this hotel