Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. We travelled with two six year olds and lots of luggage and despite the stairs up to the elevator this was one of the nicest places we stayed in the four weeks we were in Gujarat.

Wholesome can say the hotel is not as big as shown in ingars its tiny. Please remove the breakfast facility for this hoetl as it has no dinning neither a kitchen they nring from out cheap quality food and give ro water in used disposed bottels brought by other guests.i wasnguven water in rail neer bottles which eas used by other guests. They had no waiting area.they dont even change bedsheets and clean the room. Very bad room services. I highly recommended to remove from fab hotels as they are spoiling the name

I actually don't give reviews , but I thought give for this hotel because some other person should not go through what I went , So I have booked this hotel online and paid online and I went to check in @ 11:00pm, there the receptionist who was there made me wait for 10min , just to tell rooms are not available ..go and talk to customer care....these are the exact words he spoke ...I was right infront of him since 10min and he didnt say anything. So then I contacted customer care , they told me handover phone to hotel receptionist...I gave....and receptionist told them...."from yesterday I am asking you to give offline paid booking, y are you sending only online paid booking, send offline then only I will accept" this are words he spoke to customer care inspite of room availability he didn't give , and the customer care executive rechanged my hotel to different location which is 1.5 km away ....and this all happened at 11:00pm....there are two more , people infront who has just gone through this and waiting for customer care executive to re-change the hotel.....

Worst experience ever. No one should ever book rooms here. First, we were denied rooms despite paying booking amount and taking reconfirmation from Booking.com. As they were letting it out to other people who were ready to pay more due to high demand. Then after 15 minutes of struggle and argument they finally cooked some stupid story for denying the room and allotted 2 rooms as booked. Secondly, worst cleanliness. Towels were dirty, bathrooms were very dirty despite making them clean it twice. Water in the wash basin was black in color. Coach roaches in the washroom. We just somehow managed to spend one night as we had already paid the money. Spent 17,000 for 2 rooms for 1 night.

This is one of the worst hotel rooms I've stayed at. Rooms are tiny and have no windows Room was infested with cockroaches Main door has a flimsy lock on the inside Main doors lock was not working. Luckily they have a latch outside. So I asked for a lock. They staff actually said it's not needed because they have CCTV. I still insisted for a lock. But in the evening they took it back because someone else was going out and asked for a lock. The walls were called with dirt and spit stains. The bathroom door could not be locked from the inside. It will be a challenge to find a worse room.

Worst service from hotel, denied checkin as they said today is a match day and we won't be able to give you booking at same tariff, i was on call for almost 2hrs discussing with goibibo. They never hesitated to even ask for water or chair to sit down. Goibibo even matched the increased tariff even after that they were asking to provide extra cash for booking.

Avoid this hotel at all costs We travelled 3 hours to reach this hotel, and at the point of check in we were told that we were not allowed to stay due being tourist and no where on the point of booking could we see that only Indian residents only. We paid and still haven’t received a refund so they have stole our money. Leaving me, my family ( 2 elderly parents, and a baby) in the heat of India. JUST AVOID THIS HOTEL AT ALL COST

The owner and staff were not helpful at all, charged additional then the website fees, didn't even help with lugage carrying. They locked the door at night and refused to open if I went out. And the lift in ammeneties is only of name. It starts from basemnt and the second floor. There is no practical usage of that as I had to carry my laugage to the second floor through stairs myself.

scam artists took my money when I booked online and didn't allow me to stay even though I had am OCI card but my wife didn't. I had children and elder people with me. Disgusting from the hotel. Did not give my money back either. They must have oversold room because there was a concert on the night. However no refund. Please avoid as they are scam artists.