Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. We travelled with two six year olds and lots of luggage and despite the stairs up to the elevator this was one of the nicest places we stayed in the four weeks we were in Gujarat.

Food was excellent and their managers in restaurant were very helpful. Due to fast, my wife wanted some different fruits , which were not on table. Same was provided promptly without Any extra charge. Good variety of breads were available for vegetarians also, which was helpful as some of our family members are strictly vegetarian

Hotel is value for money and staff was very supportive. They called me two time for follow-up before check -in. Room was small but well maintained and clean.

Very tough time I had in booking the reservations for my guest who came to see us and we did booking in Fab tele service customer executive for 7-8 nights .

For early check-ins I paid extra but given a dirty used room and told will change at 11 am. Waited for 4 hrs to change room so that I could get hot water for bath. After 3-4 reminder they given another room by 12.30 pm. There were no hand wash in washroom. I asked for water no one given after telling that I will pay.

Worst experience ever. No one should ever book rooms here. First, we were denied rooms despite paying booking amount and taking reconfirmation from Booking.com. As they were letting it out to other people who were ready to pay more due to high demand. Then after 15 minutes of struggle and argument they finally cooked some stupid story for denying the room and allotted 2 rooms as booked. Secondly, worst cleanliness. Towels were dirty, bathrooms were very dirty despite making them clean it twice. Water in the wash basin was black in color. Coach roaches in the washroom. We just somehow managed to spend one night as we had already paid the money. Spent 17,000 for 2 rooms for 1 night.

This is one of the worst hotel rooms I've stayed at. Rooms are tiny and have no windows Room was infested with cockroaches Main door has a flimsy lock on the inside Main doors lock was not working. Luckily they have a latch outside. So I asked for a lock. They staff actually said it's not needed because they have CCTV. I still insisted for a lock. But in the evening they took it back because someone else was going out and asked for a lock. The walls were called with dirt and spit stains. The bathroom door could not be locked from the inside. It will be a challenge to find a worse room.

This place is located inside a mall, where rooms are not at all as photographs shown, instead infested with coackroach and smelly rooms dat resemble a dumpyard, don't get fooled by photos as Dey are edited ones, they cannot afford a diaplay board for demself, Don't waste ur time by visiting such a place for fit for stay

Horrible Place and experience. The plumbing broke along with the door lock. Bathroom stinked of puke. Staff un co-operating. Hotel pictures are misleading. Do not visit this place at all. Its not worth the money or hastle.