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FabHotel Royal Lagoon

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FabHotel Pentagon Next
Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.
FabHotel Pentagon Next
Not recommended for families, more than a day's stay for business. Overall it was an unpleasant service experience. Room size and the location are pretty good but the service of the hotel is way below par. I had to change rooms thrice. No hot water, one room service or cleaning will need 5 calls. There was a lot of ruckus on 2nd night where there was literally a fight going on in the corridor for an hour. The reason was that the hotel also owns a dance bar right opposite the guest room corridor. If you are not into these sort of things, then avoid this property.
FabHotel Royal Lagoon
If there were a negative star rating, I would have given it. This is one of the worst properties I have ever seen. All the walls were full of stains, and the pillows and blankets were in horrible condition. The place was full of gutka and cigarette smell I had to cover my nose with a mask the entire night just to sleep. There was no hot water and no proper electrical plugs
FabHotel Royal Lagoon
Water bottle wasnt provided. i was given a smaller room than what i paid for.
FabHotel Pentagon Next
This hotel should not be called Fab hotel by any means. It should be called bad hotel. Pro: 1. Location is central. 2. Hot water available. Cons: 1. No parking available in front of the hotel, it's somewhere in the back which needs a bit of navigation to get to. 2. The rooms are stained. Wall paint is chipping out, there are stains everywhere. There a bit of dampness in rooms which can only go away by turning on the air conditioning. 3. Fall ceiling in the bathroom was removed where there was geyser. Again, the walls were chipped. 4. Key cards for many rooms are not working. Physical key need to be used to lock/unlock. 5. The staff is not much helpful. Lot of follow-up is needed to resolve even smallest of issues, many a times they are not solved at all. 6. The restaurant is horrible. It's a bar and has a definite bar vibe all day, even at morning breakfast. It does not feel like a decent family friendly restaurant and has a vibe of a cheap bar shown in movies. 7. Breakfast options are very limited if you opt in for breakfast included room. Everything is cold and dry. 8. Televisions don't work. I will not recommend this hotel for stay unless major changes are done to everything, everywhere!
FabHotel Pentagon Next
On 26th March stayed on MAP plan with our students group. We entered at 6 pm, but Rooms completed after two hours on repeated asking. (Towels, toileteries and Tea coffee replenishment etc.) more than 1 inch gap between both mattresses on Bed. There was no proper cutlery in the restaurant. Plastic spoons and paper cups for sambar & Dal given at dinner and breakfast. Food was not tasty. Very bad & sad experience. No proper responce on reception counter.
FabHotel Pentagon Next
Worst service,staffs are very unprofessional& rude, rooms are unclean and unhygienic... Worst experioence... Totally unsatisfied..
FabHotel Royal Lagoon
First thing its not upto to fabhotels standards..pillows was smelling like moisture wet .. no hot water in evening only in the morning..they have provided 250ml 2 water bottle.. toiletries means only water shampoo in dispenser.. I have opted for morning breakfast. They have provide 2 PC Puri& curry, I have asked for extra puri it will be charged..for extra 1ltr water bottle charged 25inr, more than MRP..
FabHotel Pentagon Next
Unsafe for women!!!! Not at all family friends The guests lurk the hallway making you unsafe and the hotel staff doesn't do anything about it. The rooms are moldy and and bedsheets are used and have stains, the the room stinks, the wooden panels are rotten literally, the ac is leaking and moreover the door can't be latched properly Just don't come if you're a woman
FabHotel Royal Lagoon
Very terrible and fraudulent activities are performed by the hotel staff or owner I have booked my room with fabhotel Royal lagoon and they shifted me into dirty hotel namely athitya they claimed that rooms are not available in this hotel then why they didn't return my money I will file fraudulent case against you as well makemy trip.
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