Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

Very good staff also with rooms are good enough to stay in budget With very tasty food

We stayed here to attend marriage in family on 27th Nov 2023 and were impressed with Front desk team who go out of way to extend help. Well maintained rooms and nice spread for breakfast. We certainly would like to stay again during our next trip.

Excellent attention. Friendly staff. Very good services in general. Excellent wi fi and great breakfast.

Room service & cleanining wise they were quick and excellent...and a lot of smiling faces around us

I really recommend this hotel, the rooms are good and cozy, the location is fine, the staff is really kind and welcoming.

Did look like fab listed hotel..Rooms were not that clean..no towels, no tv, no good restaurant place to have food. Very low maintained hotel. I would not give this hotel above 2 rating..

The total experience with Fab hotel has been very bad. To start with they cancelled the booking in original hotel even taking advance, than they transferred booking to this City pride. This hotel is only for bachelors who wants to do all sort of Thailand activities..The first night was full of these noises from lal the rooms. Imagine my condition with my wife and kids, could not sleep for a minute. Next day staf promise us there would be no noise. I told them I would come back from marriage in the morning, so probably would do late check by one hour, for which they agreed, but nest day in the morning, there was lot of repair work started and consequently we did not sleep that day also. To worsen our experience, there was no water in washroom, we kept waiting till 1;30 to use toilet to check out. There was no toiletries, no kettles, no room phone. While other rooms were equiped with microwave even. They gave us water bottle and towel also next day after long persuasion. Not at all a hotel for family

Most bogus and high rate having no facility. Paid in cash total amount with no bill given. Is this a legal procedure? No lift, no restaurant,no amenities as listed. Also your representative doesn't respond. So in future, I don't recommend your hotel.

Check in was delayed , room was not ready , even after cleaning the rooms and wash room was not clean , very much reluctant to provide the Toiletries