Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

Very good staff also with rooms are good enough to stay in budget With very tasty food

Cleanliness, super friendly staff, ravishing food, outstanding service. Absolutely riveting experience.

We stayed here to attend marriage in family on 27th Nov 2023 and were impressed with Front desk team who go out of way to extend help. Well maintained rooms and nice spread for breakfast. We certainly would like to stay again during our next trip.

Staff were all very helpful. Food was great! Room was very clean and comfortable. Very luxiorous hotel. Highly recommend

Room service & cleanining wise they were quick and excellent...and a lot of smiling faces around us

Did look like fab listed hotel..Rooms were not that clean..no towels, no tv, no good restaurant place to have food. Very low maintained hotel. I would not give this hotel above 2 rating..

I booked 3 hotel rooms through the Fab Hotel app at Fab Hotel City Pride Haridwar. Despite selecting my preferences for parking, room size, and connectivity, I was denied a room upon arrival with my family due to City Pride internal issues with Fab Hotel Company. After a lengthy discussion with Fab Hotels representatives, they offered to relocate my booking to another hotel without proper amenities or suitable parking. The situation was frustrating and uncomfortable, especially with elderly parents and small children in tow. I reluctantly agreed to the change but was dissatisfied with the alternative arrangements. I am disappointed with the lack of proper service and facilities and have requested a refund from Fab Hotels. I would not recommend using this app to others based on my experience.

Most bogus and high rate having no facility. Paid in cash total amount with no bill given. Is this a legal procedure? No lift, no restaurant,no amenities as listed. Also your representative doesn't respond. So in future, I don't recommend your hotel.

Check in was delayed , room was not ready , even after cleaning the rooms and wash room was not clean , very much reluctant to provide the Toiletries