Good rooms and good staff behaviour, highly recommended for both family and business works

Extraordinary stay

The hotel manager and his staff make the gust feel comfortable and the rooms are very and neat.they provide service is absolutely good.worth it

Very disappointing experience at FabHotel Golden Hitech, Hyderabad. I had already paid the full booking amount of 5,244 through FabHotels for a 3-night stay. When my wife and I reached the hotel slightly early, we were asked to pay 500 extra for early check-in, which we still agreed to respectfully. But what happened next was shocking. The hotel owner/staff demanded an additional 237, claiming FabHotels had transferred less money to them. Even after showing my payment confirmation and invoice clearly from the FabHotels app, they continued arguing with me in front of my wife as if I had done something wrong. As a customer, why should I suffer because of internal payment issues between FabHotels and the hotel owner? The behavior was extremely unprofessional, humiliating, and mentally stressful. Instead of feeling welcomed, I felt embarrassed and guilty for even choosing this hotel. Hospitality means making guests feel comfortable and respected not cornering them into arguments over payments already made online. What disappointed me even more was the lack of proper escalation and response from FabHotels support after raising this issue. I genuinely hope no other customer faces this kind of treatment in the future

Too much cockroach and bed sheets unwashed

Fab Hotels booking on the website put us in great trouble. I booked & paid a 30% advance fee as confirmation but when I reached the hotel the reception guy said there is no booking for you. Next 30 mins calling the customer care spoke to Ms Muskan, Ms Simran & Mr Suraj. They refused to accept my booking for 8.30 am on 28.4.26. They want to check my conversation with the booking guy, Mr Pankaj Kumar. We both are senior citizens & traveled the whole night and reached the hotel. The reception guy felt pity on us and gave us room, saying never book through them. It is better to contact the hotel directly. These customer care guys ask to give 9 marks on a scale of 1 to 9. The customer doesn't have a room after paying the advance confirmation fee, but they want 9 marks. They don't have any shame to ask a person to give 9 marks, who's standing with family outside the hotel because of their mistake.

I WISH I COULD GIVE 0 STARS FOR THIS, THE WORST HOTEL EXPERIENCE IN MY LIFE, MISSED MY MEETING BECAUSE STAFF FORGOT TO PUT TOILETRIES, HOW COULD I GET READY? THE WORST EXPERIENCE, BREAKFAST WAS COLD AND SERVED VERY LATE, FRAUD PROPERTY FRAUD RUNNING BY FABHOTEL TRIED TO CALL CUSTOMER CARE FOR 7-8 TIMES, CALLED HOTEL MANAGER 20-25 TIMES, STILL NO SERVICE PROVIDED, PLEASE AVOID TO STAY HERE, THEREARE MANY MORE GOOD PLACES NEARBY

It appears this property has a vision for quality, but the execution is failing at the most basic level. The service staff was rude, unprofessional, and incapable of resolving issues. Combined with a significant pest problem and poor sanitation, the experience was substandard. Management needs to address cleaning and service training immediately to prevent constant low ratings.

Very poor experience. The staff was rude despite rooms being available. I was asked to pay an additional ₹300 for a 10 AM check-in, even though Fab had clearly confirmed there would be no extra charge. Basic facilities were also lacking — drinking water was not kept in the room and was provided only after asking twice. The room phone was not working, and the kitchen contact number provided in the in-room menu was switched off when I tried to place an order