Didn't receive the gstin bill

Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

We are already traveling India on low budget for a few weeks so we are already used to the standard here. I’m sorry to write this but this wasn’t the cheapest but the worst accommodation we have stayed in. The room had such an disgusting smell. It also seemed like it had been smoked inside. We asked for another room. The service seemed to know about the problem but only sprayed some room fresher in the air what did not help for a long time. The whole luggage is smelling now and even washing my hair four times with two different shampoos did not help to get rid of the smell. Also the bed linen and towels seemed washed but had a lot of stains. The bathroom was fine except the smell, the service was ok and the location quite nice.

The photos on the website are nowhere like the actual rooms - paint is peeled off etc. Hygiene is questionable. Serious fire hazard with no fire escape or even windows - only exit is at entry which is far away. Location is fantastic - close to the highway, metro, rail and bus station. All a walking distance away. If you're even slightly concerned about safety and hygiene - reconsider!

The stay at the hotel was very uncomfortable. The shower for warm water did not work in the morning. When help was requested, the staff rudely denied and said that they could not make it work. The housekeeping timings were not made clear, when requested, the staff said that the housekeeping will be done in the evening and when asked in the evening, the hotel denied changing sheets. The waiters and the receptionists stating arguing when requested to provide the fresh towels as the least, which took about 30 mins. The room provided was supposed to be a delux room but the ceiling literally leaked when it rained at night. The only good experience was that the hotel gave us a different room after the leakage. It was a horrible experience for us. The rooms were bookind for 2 days, most of which we spent outdoors. For the little time we spent at the hotel, the staff was rude, misbehaving and mostly uncooperative.

They screwed up The reservation, they cancelled the reservation by themselves After making the payment and after that, they provided me a different hotel in a different location. The helpline people were rude And it seems that they don’t want to help once the alternate Hotel was given. The rooms were small, dusty and hygienic and full of mosquitoes. The food which was served for breakfast was called once it was asked that can you heat it up? They said the Chef has already left and this is what we have very poor service. Very bad attitude. This is not a hospitality. Your apologies will not bring back my comfort and that worst experience. You will tell your team that to take care of the mentioned things but nothing will happen. You are just writing and mentioning your apologies for a sake of showing that you care but you really don’t mean it. Next time fab hotels big “NO” for me and for my family and friends. When they didn’t cared while I was staying in the hotel when I mentioned to them. All the things, do you think they will care after I check out. Come out of dreams and see the reality of the hotel. Worst, worst, worst hotel ever plus the attitude of the staff which is dame care attitude. For the amount I pay I could have got a better hotel around. The owner knew about his hotel conditions that’s why he took all the left over balance during check in so that I can’t change it for 2 nd day. Disaster, disappointment and worst experience

Just now checked in very very pathetic service and unprofessional staff. We have paid for premium room but at the time of check-in they told us that they totally forgot that we are checking in. So sour room they have given somebody else. I have done the the booking long long ago but then also these things happened. Wi fi not working.

I stayed at this hotel last night and had a very disappointing experience. The room shown on the MMT app was completely different from the actual one provided. The mattress and blanket were very old and unhygienic, and the pillows had a bad smell. The geyser was not working, and the towels were old and looked heavily used. No dental or bath kit was provided. They gave only 1 liter of water for two persons. I had booked the room with breakfast included, but they served only cold puri sabji — just one item in the menu. Moreover, the hotel staff asked me to open WhatsApp and give them a 5-star rating, which is not acceptable. Overall, I strongly recommend not to book this hotel. The only positive point is that the staff behavior was polite.

This hotel is spoiling the image of Fab hotels. On website room appears clean, in reality rooms are run down, wall paint chipped, cockroaches in room, hair on bed and floor. Towel and bedsheet dirty, used condom wrapper in bed side drawer. Washroom stinking, not clean. Water leaking from AC, ac remote wasn’t working properly. When i check in washroom door was locked and it took them 20 minutes to open door. Entire night I couldn’t sleep because cockroaches coming on bed. Worst stay ever, I booked this hotel because of fab hotels name.

Stained & stinking Lenin,Worst rooms, no exhaust in washrooms, no backup in case of power cut, the staff will charge very high for the quality and quantity of food offered at hotel. You can get a better food on streets than what is offered here. I will not recommend anyone to choose this hotel. Fab hotels reputation is at stake due to such pathetic hotels. I will definitely re-think prior booking on fab hotels.