My personal experience is very good. All staff members is very cooperative and there service are also good. I definitely visit again here.

It was A Nice stay I had In Hotel Chaitanya Rooms were clean special thanks To reception Manager for all the Services

The Chaitanya hotel rooms are good better not furnished well. Lacks in many basic facilities.Bathrooms were not good with leaking hand shower, broken toilet covers. No chairs and poor lighting. However, manager tried to help me with change in rooms. Food was worse and kitchen staff needs to be trained to entertain guests. Overall not a good experience

Very bad service Used bedsheets and blankets were provided. No hygiene maintained

I think one of the worst experience with Fab, Left the hotel within 1 hour of checkin and now deleting fab app from mobile as well. Thanks.

Our recent stay at THE FAB CHAITANYAS HOTEL was unfortunately one of the most disappointing hotel experiences we’ve encountered. From the moment we arrived, it was clear that the service and standards fell far short of what any traveler should expect. The check-in process was disorganized and unwelcoming, with staff appearing indifferent and unprepared. The room itself was in poor condition—unclean surfaces, malfunctioning amenities, and a general lack of maintenance made for an uncomfortable stay. What was advertised online did not match the reality at all. Customer service was nearly non-existent. We raised several concerns during our stay, but they were either dismissed or met with indifference. At no point did we feel heard or cared for as guests.The beds in the room were completely broken, the food quality was subpar, and it was clear that no proper maintenance was being carried out. Based on our experience, we would not recommend this hotel to anyone.

Absolutely horrible experience. Booked a room for my cousin and it was my biggest mistake. The pictures shown here are just misleading. Room is very dirty and bad. There is no key latch in the room. The staff is not even giving water bottle. I dont think this happens anywhere. If you continue to behave like this, your hotel will get closed. We are doing the full payment and this is the service you guys provide. Please please who so ever is coming to this area, never ever book this hotel. Its just waste of your money.

am writing to express my deep disappointment with the extremely unpleasant experience I had during my recent stay at FabHotel Urban Residency, New Delhi, under Booking ID: JVPCJ3. Upon arrival, I was appalled by the unprofessional and rude behavior of the receptionist. Despite having a confirmed booking, I was made to wait unnecessarily at the reception with no explanation or courtesy. When I politely inquired about the delay, the receptionist curtly responded that I should “talk to Fab people” and stated that they were “not responsible for anything.” Such behavior is completely unacceptable and reflects poorly on the standards FabHotels claims to uphold. As a guest, I expected basic courtesy and cooperation—neither of which were provided. Being forced to wait without any assistance or acknowledgment was not only frustrating but also embarrassing. I request you to take this matter seriously and investigate the incident. This experience has shaken my trust in FabHotels, and I hope corrective action will be taken against the concerned staff to prevent such incidents in the future.

I had an advance booking with FebExpress Roseman and had already paid ₹200. However, when I reached the hotel, the staff refused to give me a room and behaved very rudely. No one was willing to help or even speak properly. Then, I was redirected to another FabHotel at Gujranwala Town where I was forced to pay ₹1800 more. Even there, the room was in poor condition – dirty, not as shown in pictures, and with very rude staff again. This entire experience was extremely disappointing and felt like a complete scam. I would not recommend this hotel or FabHotels to anyone. Very unprofessional and misleading.