staff are extremely cooperating and friendly. looked after us very well.

Very efficient staff. Room service was prompt with good quality food. Bed was comfortable. Overall positive.

Being a hotelier by profession, I know the hotel operations in detail. I am glad that I chose this property. The facilities were great and service was great too.

This review has been a much delayed one .\n\nI vistited coimbatore in May. I was actually travelling from kerala via intercity express with my wife n 15 month old baby. The journey though wasn't long was definitely exhausting with a little child and i had called the Hotel earlier asking them for a pickup from coimbatore station to the Hotel at Rs250 cost.\n\nAs i was unable to connect with the hotel team before my train reached the station and the hotel ppl couldn't get through me ,the hotel taxi went for another pick up. Now on landing I heard this from the front office and was extremely upset , within few mins the hotel said they are arranging a quick-fix to the problem and asked me to wait.\n\nAnnoyed i waited and within 20 mins i got a call for a pick up from the station and stepped into a lovely neat car whose driver seemed extremely polished. Later on talking to the driver, i realised that he wasn't a driver but the MD's son, The GM of the hotel Mr.Dinesh .\n\nLater on our way back to the hotel, we asked Mr.Dinesh where we could buy a few things for the baby like diapers / formula etc. He immediately took us to a Nilgiri store. We spent half -an-hour there and finally reached the hotel exhausted. \n\nAs soon as we reached the hotel the staff rushed to help us with the luggage, the formalities etc..Now when i was about to pay the Hotel reception Rs250 for the drop, they refused to accept the money as was instructed to them by Mr.Dinesh .We were honestly touched !\n\nFurthermore the staff is just always willing to help, for breakfast we wanted to give our baby oats and needed to cook it a little . Thus we poured out the oats into our small vessel and called for the staff to heat it for us. Within 20 mins or so we got it, the oats covered in foil in a different dish and our vessel washed and sent to us .\n\nTheir restaurant may not be the best but its simple and neat. The best part is their service. They never say NO to any request.\nMy wife wanted to have dosa's during breakfast but they had only idlis and some other south indian dishes that day, yet they never hesitated in making us a Dosa or so.\n\nThe rooms too are amazing, very spacious (as we took the premium one ) . Equipped with just about everything you may need especially an ironing board and an iron. \n\nI would surely want to visit ROYAL CASTLE again, simply because of their top notch service. Best place for families ! \n\nHotel too is centrally located in the city.

Good things first 1. Hotel is centrally located. Its within 10 to 15 minutes from most of the important places you want to visit in Coimbatore. You Ola cabs or Red city taxis as well everywhere, along with Autos. The area also has lots of restaurants, Electronics, jewellery, Hosiery and a variety of other shops. You can just walk to get almost anything you need. The area is also filled with small multi specialty hospitals. 2. Hotel staff are very courteous and well mannered. They are very helpful too. 3. Hotel provides complimentary buffet breakfast in the morning. Its a decent spread. Coffee is great too. You always have fruit juices and fruits which change every day. You also get complimentary Hindu newspapers every morning. 4. Room prices in the hotel are decent enough. 5. You get reasonably good speed Wifi. However you need to get it activated by provided your devices Mac ID. 6. Check Out times are slightly adjustable. Also, although i prepaid before i landed at the hotel, i guess they accept card payment as well which is helpful. 7. Hotel is environment friendly. They provide mineral water in multi colored Glass bottles (Colour Therapy ?) and also have Solar water heaters in the rooms. 8. Hotel provides paste, Toothbrush and soap. 9. They have nice diffused lighting, bed lamps, dressing table lamps, reading lamps etc. They also have an electrical do no disturb sign which is good thinking. Feedback about things to improve. 1. Cleanliness - Cleaning staff are good and courteous. They provide clean towels everyday. However, they do not change the pillow covers, bed sheets and quilts every day. They sweep the floor during cleaning, however do not mop. Toilets and sink had stains which were not cleaned, inspite of telling the cleaning staff. The mug was slippery, which could be result of still water being in it for a large number of days and moss. We are very particular about toilet and bathroom cleanliness and this is the main reason for this 3 out of 5 rating. Also dust bins are not cleared out when the room is cleaned. 2. Sleeping mattresses are OK, but average. 3. TV has a local cable TV service. Tata sky or some other service would have been better with a large number of channels.

Very bad experience. When we reached there, they made us wait for an hour or two because they wanted to charge extra. All because we booked online. We booked ac room with private bathroom, but because we booked online, they offered us none. Not only this, when asked for clean bedsheet, towels or basic toiletries, they said change the hotel or go to customer support. They said if we would have booked it through them and not online, they could give us all of this. I've been in fabHotels before, but they outright told this is not fabhotel. I hope fabHotels look into this.

In pic the room is spacious but its really very small but its called as deluxe room also i rooms I feel some disturbing smell and toilet is not good. For family not ok but for single person its ok but rate is high for single person stay. For three days i spent nearly 10k as a charge, But they say breakfast compliments is not available fory bookings.

We had a very frustrating experience at this hotel in Coimbatore. We had booked two rooms through an agent under the Fab Hotel name. The agent confirmed a specific price with us, but when we arrived at the hotel, the receptionist suddenly increased the price. We contacted customer care and managed to resolve the issue temporarily. The agent also assured us that if the hotel charged anything extra beyond the agreed price, he would handle it. However, when we finally reached the hotel and tried to call the agent again, he completely stopped answering our calls. This entire situation was extremely stressful, especially after a long journey. It’s very disappointing to face such miscommunication and lack of accountability. Travelers expect transparency and support, not last minute price changes and unresponsive agents. We hope Fab Hotels looks into this matter seriously so that no other guests have to face a similar issue in the future.

I book delux room giving me small room and there is no wash room Wash room out side of room No AC NO TV Reception person so rude It was so bad experience at the time of check in he ask extra amount, Never reffer or never prefer FAB HOTEL AGAIN

Absolutely the Worst Hotel Experience Ever – Complete Scam & Zero Responsibility from Staff! I had one of the worst hotel experiences of my life at FabHotel Prime Royal Castle. I initially booked through Booking.com, but was contacted directly by someone claiming to be from the hotel, who insisted I cancel my original booking and rebook directly with them for a “better deal.” Big mistake. Upon arriving at midnight, tired after travel, we were asked for ID and verification, which we provided. Suddenly, they quoted a price much higher than the agreed amount, and the person who facilitated the direct booking completely stopped responding. The partial amount I had already paid was not acknowledged, and the staff had the audacity to say they couldn’t help and just stood there blankly with zero accountability. When I asked for an explanation, all they did was hand over a helpline number that never worked. Their promise of “a callback in 10 minutes” was a total lie – no one ever called back. We were left stranded at midnight, without a place to stay, with no transport options, and were forced to scramble to another hotel at our own cost and effort. This place is a fraud, with highly unprofessional staff, and a completely unreliable booking process. I was cheated, misled, and treated with utter disregard, especially during the night when support is most needed. If you value your time, money, and safety – DO NOT BOOK THIS HOTEL, not through Booking.com, not directly, not at all. Avoid at all costs. One star is too generous.