GOOD PROPARTY

The room was Ausome the staff is so good worthy to stay at this place highly recommended

Handwash nhi h or na hi sleeper pehen nei kei liye baaki sab badiya h

Everything was good but toiletries werent provided.

The customer care service is pathetic the agents are fraudsters, they've given me the discount beforehand but that discount didn't get applied during the checkin, I've to pay the full amount and no one picked up the call for assistance

Front desk lady was very rude, late check out was complimentary but she asked to pay the amount, even there was 10% discount on food/beverages but even she refused to accept that and stated she don't what to know what discount it is showing but want all amount to be paid.. She was so arrogant that instead to giving the invoice in my hand she threw the invoice.. This lady was so adamant, rude, pathetic and full of attitude, that I will never go for Hotel Benchmark again Just because of her and this type of people shouldn't be kept in hospitality business. They will spoil the business and reputation of hotel.

Was busy so got late in posting review I think I won't be welcomed in fab after this review as I write honest and real reviews and enjoy the integrity provided by feedback system but this is not liked by fab and it's local team So fair view dharmshala- Reached room , dirty linen ,quilt cover and pillow covers cost me more than half an hour to wait and And most disgusting thing , and the reason This is dharmashala - receptionist mr. Lokendra intimates and threaten to customers over petty issue . I just asked for a blanket And the boy at reception hung up and the telephone got engaged thereafter ,huh ! Waited for more than hour (time already 2 am ) ,than tried calling mr. Ankit (fab manager ) No response At last after contacting fab helpline a single without cover blanket was provided and it was 3 AM ALREADY That too after threatening me and intimidating me by Mr. Lokendra - ???? ?? ??? ??? ? ??? , ??? ???? ??? ??? ?? ?????? ( in tone of a dacoit ) ( auto recording in my phone has it) That too when he picked call of fab executive at helpline desk and we all three were at conference call So instead I would have taken a dharmshala- at much lower price and stayed with respect and peace In morning Fab manager (mr. Ankit )- sir ok night main service nhi dete hain yanha pe , chota hotel hai Aur aapka tarrif bhi kam tha Not even sorry I received , Pathetic and ruthless service of fab It was my last stay in fab , leaving you @fab because of your pathetic dharmashala service Being a frequent traveller , I can say of all the 400 -450 stays of my life ,really at Fab service sometimes is too worst even to think , Dear @Fab, you at support team really provide solutions after complaint but that is no Help as nothing can be compensated in exchange of a fab stay , sound sleep of which you promise and for what we come for . My whole after day got wasted because of worst sleepless night . Dear @Fab improve your ground services Not fab but worst hotels -

This is the worst hotel I have ever stayed in my entire life The room was full of cockroaches, and there was a strong foul smell coming from the AC that made the entire stay extremely uncomfortable. Basic hygiene and maintainamce of rooms seem to be completely ignored here. What made the experience even worse was the staff’s complete lack of concern. Despite raising these issues, no proper answer was given and our complaints were simply ignored. The property is very poorly maintained and feels more like a badly managed lodge rather than a hotel. It is definitely not suitable for families or anyone expecting basic cleanliness and comfort. Honestly, this was a complete waste of money. After this experience, I have decided to avoid any accommodation associated with Fab Hotels in the future.

Before this stay I believed @fabhotel to be Fab , but now I feel like it should be renamed as worst chain of hotels with goons like staff , with no etiquette to talk and behave . If a guest (like me ) whose tarrif was reduced by fab in promotional offer , they act as if I m working for them and I m staying for free. First during check in , his pathetic tone of talking , rude behaviour ... Like "yanha sign karo " , chale jao room par etc .. I asked to change The dirty quilt cover, and he gave such response in words over phone as if ( mr. Narayan ) he is doing a favour and I work under him. In a hotel when you have to request for basic amenities to a rude , pathetic , untrained person and that too he is offering as if I m staying in hotel for free For water I have to ask him , than he provided half litre water bottle and when I asked him for a litre , mr. Narayan - itna hi milta hai , dekhta hoon main (As if I dont know , as if I m staying first time in fab) Television -no channel was working , I complained ,nothing happened for half an hour On asking receptionist- karwa toh ra hoon na , ruko toh Setup box got changed but still nothing worked ,not even free channels (I have video recorded ) I complained so receptionist - jo pack hai utna hi chalega , baki mujhe nhi pata ......nothing happened , it didn't worked With so much of problems With rude staff ,NO TV and mental upsetness I had most pathetic stay of my life . Really this need to be addressed and action taken , as ur @fabhotel other hotels are better but this experience is forcing me to leave fab hotel for always . Being a frequent hotel guest (of over 168 bookings in chain hotels in indore year 2019) I request you to address the issue and inform me for the action taken .