I liked the atmosphere here. We felt relaxed and welcomed from the moment we arrived. The staff took really good care of everything. It was a refreshing

This hotel was very peaceful and welcoming. If you prefer quiet luxury, this is the place. Everything felt well-designed and quiet.

The room was always absolutely clean, and the housekeeping staff was always smiling and always kind when coming to my room. Staff at the reception was kind and really helpful. They were able to solve all our problems, from ordering a pizza until booking airplane tickets. The hotel also offer a good service in its travel desk.

Very well maintained hotel and rooms. All the staff were very friendly and courteous. We arrived earlier than expected by a few hours and our room was prioritised in terms and we were able to check in early free of charge. This was very helpful and appreciated as we were quite tired after a long flight.

Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

Room was excellent... but I guess everywhere hotel i stayed for past 20 years had room service... here no culture of room service at all. When we entered no one was there to help us with luggage. The incharge gave us the key and told ur room is in second floor. We went to second floor and was searching for our room. Nobody to guide us where the room is... is it the real situation of this place? Or was there any issue?

Food was excellent and their managers in restaurant were very helpful. Due to fast, my wife wanted some different fruits , which were not on table. Same was provided promptly without Any extra charge. Good variety of breads were available for vegetarians also, which was helpful as some of our family members are strictly vegetarian

Horrible rooms, we were welcomed by cockroach which came out from behind cot. Then I got cockroach spray from reception and sprayed at corners since many were freely moving. Bedsheets and pillow cover was so much overused hotel people must see the color of bedsheets which turned into mud color. There was a water bottle given and if we want to refill, water is available in all the floors. Pls do not refill the water since a visible layer of fungus can be seen in water tank kept for refill. There were mixes reviews and the photos of the rooms were looking decent & hence booked the room, but it turned out to be a stay with disaster. Check the photos attached. We had taken 3 rooms and same condition in all 3 rooms. Lack of self responsibility & Govt control on cleanliness leads to this state of hotel.

last week unknowingly i booked room in this Hotel. Horrible hotel to stay. Book this only as a last resort. Not even complimentary water bottle was given, room full of cockroaches, nasty washrooms broken toilet seat, no intercom, no phone to contact reception also , even coffee/ Tea not available , no room service, no parking space, cleaning staff not available, very rude reception staff, they act as if we are asking room for free. they charge 25 rs for local brand water bottle which they get for 5 rs. all good reviews given by their own people. dont book here