My requirement was that AC should work and should get hot water with good water pressure. Both was met and I also got early check in. Overall satisfied. If I do a solo trip again and just need room to put luggage and rest for short while I'll book it again. PS: Actual hotel does not look any where close to the photos. Set your expectations based on room rent you are paying.

Ac always switches off,noproper room service,while we stayed there was no drinking water in each floor at evening,every room seems to look the same but extra money charged for nouse

FAB customer care personal said, an additional charge of Rs. 500/- to be paid towards early check-in at 6 am But at the hotel they demanded Rs. 800/-

The hotel room was good, but the receptionists behavior was disappointing. He was not welcoming, stayed busy on a phone call while keeping us waiting, and even reacted angrily when I asked why an OTP was required from my side for checkin. He should have been polite and explained rather than shouting at the customer, too rude.

This is on behalf of a group of 16 people. We had stayed in this hotel for 9 nights and It has been one of the worst experiences ever. The service is the worst, the staff is unresponsive, they stole our clothes through laundry and argued when we asked back for it. The AC in the rooms were not working. Believe me do not book this hotel at any cost. Its a nightmare.

I’ve never written a review like this before, but my experience here was absolutely terrible. From the moment I arrived, everything went wrong. The staff was rude and unhelpful, the room was filthy with stained sheets and a terrible smell, and the bathroom was barely functional. There were loud noises all night, making it impossible to sleep. Dirty rooms, rude staff, broken facilities, awful food, and zero customer care. Complete nightmare. Avoid at all costs!

The Wi-Fi connection at this hotel is extremely poor. If you are planning an official trip or need to work on a laptop, this place is not suitable. The reception staff mentioned that the Wi-Fi is meant only for mobile usage, and even then the signal is very weak. When I requested a room change due to the issue, it was refused. Housekeeping is not done daily and will only be provided if specifically requested, and even towel changes are not done daily, as confirmed by the reception. Overall, a very disappointing and unpleasant experience.

At the time we visited , there is no wifi, no smart tv. Room is somewhat okayish. Just another local lodge

Our recent stay at FabHotel Prime Royal Castle was extremely disappointing. The “suite” room had absolutely no difference from the normal room, except for an extra useless space, yet we were charged ₹1000 more. There were no basic facilities – no hot water, no AC, no Wi-Fi. Two out of the four rooms had a strong cigarette smell throughout the stay. For a hotel charging ₹2300–₹3200 per night, this level of quality is unacceptable. The pictures shown on the website are misleading and not reflective of the actual rooms. The person who handled our booking did not even listen to our requirements and forced rooms on us. He changed the rooms after we paid advance saying everything got sold out and only suite room was available. Made us pay 1000more (we called directly and made the booking) The only positive was the location. And yes, the breakfast was good . Otherwise, I really don’t understand why this property is priced high.

This was the worst experience i have ever had. The room was poorly maintained, unclean, and uncomfortable. Basic expectations such as cleanliness proper facilities, and comfort were not met at all. This experience was extremely disappointing and unacceptable.