Food was excellent and their managers in restaurant were very helpful in my Hotel. Due to fast, my wife wanted some different fruits , which were not on table. Same was provided promptly without Any extra charge. Good variety of breads were available for vegetarians also, which was helpful as some of our family members are strictly vegetarian

Police came by 11 pm and disturbed our sleep and this place has a very bad network.

I am writing to express my dissatisfaction with my recent experience related to my stay at your hotel. I tried calling the phone number provided in the reservation confirmation email to obtain the hotel’s location. Unfortunately, there was no option to address existing reservations. I had to select “new reservations” just to speak to someone and ask for the address. During this process, my call was disconnected three times. On the fourth attempt, I was kept on hold for nearly 40 minutes, after which I had to disconnect myself. This level of support is extremely frustrating and unacceptable. Additionally, upon arriving at the hotel, I noticed that the bedsheets in the room were not clean. This raised serious concerns about hygiene and overall housekeeping standards. I expect better customer service and cleanliness, especially after making a confirmed reservation. I request that you look into these issues seriously and take corrective action to ensure such experiences are not repeated.

Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

Room was excellent... but I guess everywhere hotel i stayed for past 20 years had room service... here no culture of room service at all. When we entered no one was there to help us with luggage. The incharge gave us the key and told ur room is in second floor. We went to second floor and was searching for our room. Nobody to guide us where the room is... is it the real situation of this place? Or was there any issue?

I had worst experience. Basic sanitary items were not provided. I got head ache when lying in the room.

Rooms needs improvement, no mirror, toilet seats broken, noisy fan and AC, needs big improvement on quality and value for money. Receptionist was kind enough to give 2 hrs extension to check out. Rest all needs improvement. Not worth 3K

Horrible rooms, we were welcomed by cockroach which came out from behind cot. Then I got cockroach spray from reception and sprayed at corners since many were freely moving. Bedsheets and pillow cover was so much overused hotel people must see the color of bedsheets which turned into mud color. There was a water bottle given and if we want to refill, water is available in all the floors. Pls do not refill the water since a visible layer of fungus can be seen in water tank kept for refill. There were mixes reviews and the photos of the rooms were looking decent & hence booked the room, but it turned out to be a stay with disaster. Check the photos attached. We had taken 3 rooms and same condition in all 3 rooms. Lack of self responsibility & Govt control on cleanliness leads to this state of hotel.

last week unknowingly i booked room in this Hotel. Horrible hotel to stay. Book this only as a last resort. Not even complimentary water bottle was given, room full of cockroaches, nasty washrooms broken toilet seat, no intercom, no phone to contact reception also , even coffee/ Tea not available , no room service, no parking space, cleaning staff not available, very rude reception staff, they act as if we are asking room for free. they charge 25 rs for local brand water bottle which they get for 5 rs. all good reviews given by their own people. dont book here

It is like a PG accommodation. Toilets were bad. Rooms were not maintained. Toilet smell in the room. I have booked for breakfast for 3 people and they said it will be available at 8.30 am. We had to leave at 7.30 and thus skipped the breakfast. When we asked for refund they said it is not possible from their side. No other facility and only rooms.