The staff was polite and helpful, which I really appreciated. However, the overall cleanliness was disappointing. The bedsheets were stained and had an unpleasant smell. The mattress was also uncomfortable and didnt seem to be in good condition. Because of the poor hygiene and room condition, I would not recommend staying at FabHotel Satya.

Direction was incorrect

The worst experience i have ever had, Book only if you want to waste your hard earned money. They don't have basic amenities... Television cable connection was not working, The toilet seat was leaking urine onto the floor, The AC remote was not accessible, The Landline connection was not available every time you asked for something then call it from your own cell phone, They never send toiletries without asking

Real bad experience. I just booked considering it was A hotel associated with fab hotel brand. Please do continue giving such experience to loose your customers

This is a fraud. The location showing on website is not a valid one it ends on a road. Then they send a different location of some other location. No A/C was working in the room i had to checkout in 2-3 hours. Such a fraud website is Fab Hotels and very poor customer support

The lady on the reception was the worst ever person to deal with . After every 2 hours, she kept on switching off the AC and once I called her she kept on saying that there is a power shutdown in the area, then surprisingly I checked it with gyser and that was working. Worst ever place to stay.

The room had a strong smell on entering. I complained about it the next day and requested a room change. My request was declined. There was seepage on the wall. Paint was peeling off. Sheets were not clean enough. Breakfast was available only after 9. Pictures on Google and on the app are completely deceiving. Very dissatisfied with the room and the service. Will not recommend.

Firstly hotel denied for car parking and it will be own risk.. Ok no issue Maine apni family k sath check-in kiya aur counter par gya . Mere sath ek couple aur waha enter hua. Maine fab se booking kiya aur us couple ka directly payment tha. Manager ya owner jo bhi waha reception par availabe tha usne kaha wait karo, humne 5-10 min wait kiya. Manager ne check in k liye mujhse otp manga aur id liya. Check in karne k baad usne kisi ko call kiya ki aapke paas fab k kitne room hai, mai wahi khada tha usne kaha 08 rooms available hai.. to us harami manager ne mujhe meri family k sath mujshe kah diya ki aap hotel centrum me chale jao.. kyu bhai tu ye bata maine to f9 me booking ki thi fir waha kyu. Wo nahi mana kha ki yaha k sabhi room utne acche nahi hai aur us hotel k room bahut hi superv quality ke hai.. Okkk Usne aise isara kiya ki jaise usko wo hotel samne hai.. maine socha ki shayad yahi hoga but wo kam se 3-4 puchne k baad lagbhag 300 meter ki distance par tha.. mai waha pahucha to centerum k manager ne fir se id mangi.. maine kaha ki mujhse pahle hi id f9 me le li gy hai.. ab kyu .. us manager ne kaha ki wo alag h ye alag .. no id no checkin. Maine kha room dikhao usne mujhe room no. 005 and ek room just iske hi upar first floor pe dikhaya .. dono hi rooms itne bad quality k the ki unki kimat oyo k 400500 se jyada nahi thi.. mai reception par aaya aur usko clean room k liye kha usne mana kar diya.. fir maine f9 k us harami manager ko call ki to usne kha rs. 2767/- me aisa hi room milta hai.. sath hi ye kha ki aap fab se booking shift karwa lo.. maine fab se baat karne k liye 30 mint tak baat karne call par raha but tab lagbhag 30 mint baad lagi but fab care k hotel walo ne nahi mani aur mujhe majboor kahna pada ki sir aap rahne do mai ab yhi manage kar lunga.. agar fab ko meri baat galat lag rhi h to aapki call record hoti h to sun le.. aur hotel k cctv bhi check kar sakte h ki kaise is sabki bajah se mere 2 ghante kharab hue.. maine fab care se ye tak ki sir ye kam se kam fab se mera 25-30 wa booking hoga aur mai naya customer nahi hu.. uske baad maine room. 005 liya .. ! Baad me pata lag ki kitna disturb hua kai kyuki bagal me kitchen aur room me na to bucket thi aur na shawer thik tha aur na hi room me cleaning thi.. third class room aur to aur intercom bhi kharab tha .. tv bhi bolkar thik karwaya .. maine order kiya to 4 baar bolne k baad ek coffee bheji wo 1. Jabki 2 mangi thi.. meri yhi request hai aise hotel ko avoid kare .. kuuki jaisa mai dekh rha tha waha oyo ki tarah system chak rha tha sirf un bando k liye jo sirf 2-3 hrs rukte hai aur chale jaate hai.. very very bad experience only staff i.e. 01 person was good

Dear Customer Service,I am writing to formally complain about my booking experience at FabHotel Golden Eye Inn Nehru Place Market, New Delhi, for Order ID: 171-9998715-7201954 (Booking ID: NH11191441367000).My booking was confirmed for check-in at 12:00 PM on 5th November, but I arrived at the property at 9:30 AM and was asked to wait for arrangements.Despite sending my IDs and booking details in advance through WhatsApp, I was informed at noon that a hardcopy of my Aadhaar card was mandatory for check-in.This requirement was not communicated earlier; had I known, I could have arranged a hardcopy from a nearby cybercafe. I had the original PDF and DigiLocker government-approved Aadhaar, which is accepted at airports and railway stations, yet the property did not accept it.The reception staff were unresponsive and did not assist during my wait, and my calls to your customer service went unanswered for 15 minutes.Many other guests checked in using digital documents and WhatsApp photos, but my check-in was refused without a hardcopy.After spending three hours waiting, I was told by your agent that refund is only possible if MakeMyTrip approves it.The entire experience was stressful, time-consuming, and disappointing, especially as rooms were not available despite prior online bookings. Offline walk-ins were also being accepted, creating chaos and privacy concerns.Therefore, I request:A full refund for my booking due to denial of check-in and lack of proper communication or support.Necessary action against the property for their irresponsible behavior, inconsistent document acceptance, and poor customer service.Clear guidelines to be provided for future customers regarding acceptable forms of ID (including DigiLocker and PDFs for Aadhaar).I hope you treat my complaint seriously and process my refund promptly. Please respond at the earliest.Regards, Mohammad Asad Order ID: 171-9998715-7201954 FabHotel Golden Eye Inn Nehru Place Market, New Delhi