I booked the hotel at the last minute, and I was very happy with my selection. I received complimentary parking right outside. The staff offered me welcoming services including a large secondary room that had high internet speed. The selection of fruits and pastries during breakfast was awesome.

The hotel surpassed all my expectations! The staff was welcoming and accommodating right from the moment we checked in. The room was clean, and the view of the city from it was splendid. The breakfast spread was also quite tasty. I will certainly return during my next visit!

As a business traveler who has stayed at many hotels, this one caught my attention. My late-night check-in was handled well by the waiting staff, and the 24-hour room service is a great perk. The quiet hallways were wonderful for getting some rest.

Were close to the wedding, so well stay two nights, and everything was just perfect. I loved being able to check in early. There was plenty of light in our room, and the blackout curtains allowed us to sleep in undisturbed.

This hotel greatly exceeded my expectations. The staff at the front desk were exceptionally friendly, and the bed was remarkably comfortable. The bathroom was also extremely clean and had a good selection of toiletries.

Staff was very considerate throughout my stay, and I appreciate that. Since it was my anniversary, they helped make my trip even more extraordinary by leaving some chocolates and a thoughtful note.

Exceptional stay with my family. while we enjoyed the peace and comfort of the rooms. The staff was extremely friendly and went so far as to make sure we had a great time.

Mind-blowing! The hotel is in a quiet area, but not far from the shops and restaurants. The room was tidy and fresh, and the staff are polite and offer a warm smile.

Dear Customer Service,I am writing to formally complain about my booking experience at FabHotel Golden Eye Inn Nehru Place Market, New Delhi, for Order ID: 171-9998715-7201954 (Booking ID: NH11191441367000).My booking was confirmed for check-in at 12:00 PM on 5th November, but I arrived at the property at 9:30 AM and was asked to wait for arrangements.Despite sending my IDs and booking details in advance through WhatsApp, I was informed at noon that a hardcopy of my Aadhaar card was mandatory for check-in.This requirement was not communicated earlier; had I known, I could have arranged a hardcopy from a nearby cybercafe. I had the original PDF and DigiLocker government-approved Aadhaar, which is accepted at airports and railway stations, yet the property did not accept it.The reception staff were unresponsive and did not assist during my wait, and my calls to your customer service went unanswered for 15 minutes.Many other guests checked in using digital documents and WhatsApp photos, but my check-in was refused without a hardcopy.After spending three hours waiting, I was told by your agent that refund is only possible if MakeMyTrip approves it.The entire experience was stressful, time-consuming, and disappointing, especially as rooms were not available despite prior online bookings. Offline walk-ins were also being accepted, creating chaos and privacy concerns.Therefore, I request:A full refund for my booking due to denial of check-in and lack of proper communication or support.Necessary action against the property for their irresponsible behavior, inconsistent document acceptance, and poor customer service.Clear guidelines to be provided for future customers regarding acceptable forms of ID (including DigiLocker and PDFs for Aadhaar).I hope you treat my complaint seriously and process my refund promptly. Please respond at the earliest.Regards, Mohammad Asad Order ID: 171-9998715-7201954 FabHotel Golden Eye Inn Nehru Place Market, New Delhi

This was my worst experience ever booking a hotel. I reached the location at midnight and the hotel said they do not have a booking by my name as fab hotels did not provide them with any such booking. I had to stay in a different hotel. This fab hotel is a scam just to herras the customers and money looting.