The room was always absolutely clean, and the housekeeping staff was always smiling and always kind when coming to my room. Staff at the reception was kind and really helpful. They were able to solve all our problems, from ordering a pizza until booking airplane tickets. The hotel also offer a good service in its travel desk.

Very well maintained hotel and rooms. All the staff were very friendly and courteous. We arrived earlier than expected by a few hours and our room was prioritised in terms and we were able to check in early free of charge. This was very helpful and appreciated as we were quite tired after a long flight.

Excellent service provided by the hotel staff. Especially the staff from 24/7 where we had our lunch & dinner we had excellent food with an excellent service. Me and family really liked the hotel, the rooms were well maintained with comfy beds. Will recommend my friends to stay here if they are visiting here

Totally disappointed with the hotel. No hot water, tv was not working, broken door knobs, toilet seat was broken , room size is very small, no dustbins or mirror in the room, our bed was broken , broken mirror in toilet , wifi not working , no cleanliness... We changed the room. The second room was in good condition Only plus point is the staff! They all are very polite and good !

They have charged 2000 rupees extra

Encouraged by good reviews ,we booked this hotel online ,for our stay at Bhopal from 18th March to 19th March 2024. However ,the experience was horrifying! First of all, on reaching at the property ...they outright refused to give accommodation saying that our reservation was not reflected in their system. When I showed them the advance payment receipt,they took another 20- 25 minutes and finally, hesitatingly,gave us a room . The hotel is actually on the 2nd and 3rd floor of a shopping plaza...we were quite confused from where to enter! The room I had booked was EXECUTIVE SUITE costing me Rs. 3500/= + per day. However when we entered the suite(?), we were shocked as it was medium sized cramped up room with very old, broken furniture. Even the AC was broken and kept in shape with adhesive tapes.There was no remote for AC ..on asking they came with a couple of remotes but none worked. .so we were forced to switch it off and use fans . TOILET SEAT WAS COMPLETELY BROKEN AND GLIDED AS WE TRIED TO SEAT OURSELVES. The washbasin tap was freely rotating and tilting ! When we asked for breakfast ( which was supposed to be free as per the offer) we were surprised to learn that there was no kitchen or restaurant of their own. Ordered food was procured from nearby food joints ( basically street shops)!! In addition, complimentary water was restricted to just one bottle! Housekeeping and maintenance- zero! SO, IT IS MY APPEAL TO YOU ALL TO REFRAIN FROM THIS PROPERTY TO YOUR LEVEL BEST....IF STILL YOU WISH TO CONTINUE. ..MAY GOD BE MERCIFUL!!

We reached the location at approximately 4 am. On reaching there, the manager was asleep and didn't wake up despite several attempts from his assistant. The assistant showed us a room , which was still not cleaned. We requested for another room, where washrooms were in a bad state. Thereon, we requested for upgrade and were shown another room, which was manageable but still not as per requirement and not worth the money we paid for. Disappointing experience and will advise others to never visit this place

I recently had a disappointing stay at a hotel. Unfortunately, the rooms didn't meet my expectations, and I was surprised to find that there was no room service available. The cleanliness of the hotel also fell short of standards. Furthermore, I experienced issues with the Wi-Fi connection, which wasn't resolved despite reporting the problem to the hotel staff.

This is the worst hotel ever. Do not ever book this hotel. We booked from Fabhotel and the hotel first denied that they dont have any rooms. On insisting, they offered a really bad room. They denied to fabhotels as well that they are unable to provide a room. our expereniece was pathetic and I suggest everybody to avoid this hotel at any cost.