Much better staff behaviour & clean the room

It was great experience with kamla regency..staff behaviour was too good and cooperative.

Rooms what's showen on website doesn't close to that. Housekeeping is poor seen hairs on bed and in roo. Maintenance required crack in ceiling furniture not clean stain on table and other area. Washroom was always wet due to the AC pipe.

Provided Room access is too Claustrophobic, floor has no lift facility and rooms with better access keeps for higher prices, no drinking water, tv remote has bad battery

Room needs to be cleaned properly

TV is there but not in operating because it's just tv without receiver and without remote When I complaint about this the staff is saying in the delux room this amenities not provided Unne bola ki itne kam paise me to esa hi milega apko mehnga wala room lena tha Water bottle bhi nahi di or uske paise le liye No proper lock of gate Washroom are also bad condition Badsheet are dirty Staff was very bad Overall worst hotel room Ghatiya

I had to wait for 1.5 hours, that too only because the tariff was showing 900 with the hotel staff and after I talked to the customer service of Fab Hotel for 1.5 hours, it was okay and then I got the check-in.

Staff did not agree to carry the luggage during checkout and they asked to come carrying our own luggage. Also the rooms are very clumsy and not well maintained. They did not provide towels for one hour, had to call twice to provide the same.

no room cleaning in 3 days