The first problem is with you. I was denied check in as the property management is having issues with you (Fab). They asked me to call the customer care and inform. They asked me to do so only because you were not answering their call and not settling the transactions. Because of your mismanagement, as I understand in the first hand. In a way they were supportive and respectful with me during this entire process. Later the next day morning, I asked about breakfast as it was included in my package. But, I was informed that no breakfast would be served at hotel. I did not want to go into details and took care of it by myself. I just decided not to book hotels henceforth on fab hotels, at least in near future. Infact, I am dissatisfied with fab.

I chose this hotel considering the location and the brand - fab chain of hotels. Unfortunately, I see the service is very bad from the staff. Inspite calling many times for either water, small issues, etc.; the room service takes 1-2 hrs. While checking out, calling reception to send a person to carry luggage; there was also delay in that. The receptionist simply said there are no people to come and carry luggage although he knew that we are. Checking out in sometime. The staff behaviour is very casual and careless. For anything, they say only sorry and do nothing. I haven't expected such worst experience from fab chain of hotels. Also, considering the room maintenance, room cleaning, receptionist tells that there are very less staff and cleaning couldn't be done when you say. We will do when we have time. Very rude & worst behaviour. Room amenities are present but not maintained like lift isn't working properly, wifi connection is repeatedly fluctuating within 5-10 min, the room bed/sofa aren't cleaned properly during checkin. I request fab chain authorities to check this hotel and do some proper audit so that they don't take advantage of being fab chain and providing service of 1-2 stars. This is a complain or feedback I wanted to give to fab.

Rooms are not clean, towels, blanket, bedsheet and pillows are also not clean, no amenities provided as shown when booked.There is no privacy, other rooms sound coming to the room and even own rooms sound clearly audible to nearest room and outdoor. Wrost ever experienced till today I had stayed before. And this is the second time I choose Fab hotel before at first booking at Fab hotel was also rooms are not clean but ok the amenities and other things are good. And this experience caused may be I won't choose Fab hotel anymore. Thank You.

Not able to check in as no one responded the call to find the hotel location. Please refund me asap.

If there were a negative star rating, I would have given it. This is one of the worst properties I have ever seen. All the walls were full of stains, and the pillows and blankets were in horrible condition. The place was full of gutka and cigarette smell I had to cover my nose with a mask the entire night just to sleep. There was no hot water and no proper electrical plugs

Unfortunately, this turned out to be the worst hotel experience either of us has ever had. The stay was characterized by poor service, misleading commitments, harassment regarding payment, and a complete lack of customer support from FabHotels. 1. Unreasonable Demand for Full Payment on the First Day Before arriving at the hotel, I had already paid an advance amount of 3,200 while confirming my booking. However, immediately after check-in, the hotel staff repeatedly insisted that I pay the entire amount for my seven-day stay on the very first day itself. I would like FabHotels to clarify whether this is your official payment policy. If full payment is mandatory at check-in, why was this never communicated during the booking process? Neither the booking confirmation nor any representative informed me of such a condition. As a guest, I cannot be expected to comply with undisclosed policies. 2. False Promise of Complimentary Laundry Service At the time of booking, your executive Mr. Sanjeev Singh assured me that my booking included complimentary laundry service. To my surprise, after checking into the hotel, I discovered that the hotel does not even have a laundry facility, let alone complimentary laundry. This was not merely a failure to provide a promised benefitit was a completely false commitment made during the booking process. Such misleading information amounts to misrepresentation and seriously undermines customer trust in the FabHotels brand. 3. Extremely Poor Service and Non-Availability of Basic Amenities The quality of service throughout our stay was extremely disappointing. Despite the booking confirmation mentioning amenities such as an LCD TV, the television in our room was not functional. Additionally, several basic necessities expected in any hotel stay were either absent or provided only after repeated requests. These included: No drinking water upon check-in. No glasses in the room. No toiletries. No mosquito repellent. Television not working despite being listed as an amenity. No landline/intercom facility to contact reception or the manager. For almost every basic requirement, I had to repeatedly call or personally visit the reception. The towel situation was equally unacceptable. Although two guests were staying in the room, only one towel was provided. The towel was extremely old, worn out, and visibly dirtysomething no guest would feel comfortable using. On the very first day, I requested a mosquito repellent because there were numerous mosquitoes inside the room. Despite repeated reminders over the next several days, it was finally provided only on the night of the fourth day. Shockingly, the refill bottle was approximately 99% empty, making it practically useless. I have photographs of the refill, which I am prepared to share as evidence. 4. Extremely Poor Customer Support from FabHotels During these issues, I repeatedly tried contacting the FabHotels customer care and helpline. Unfortunately, it was extremely difficult to reach your support team. Calls were either unanswered or remained unattended, leaving me with virtually no assistance when I genuinely needed help. A hotel booking platform is expected to support its customers during their stay. In my case, there was no meaningful support whatsoever, which only worsened the overall experience. 5. Harassment and Unprofessional Behaviour by Hotel Staff The most disturbing aspect of our stay was the conduct of the hotel staff regarding payment. I had clearly informed them that I intended to pay the remaining balance of 5,004 on the day of checkout, which is a common and accepted practice unless otherwise communicated during booking. Instead of explaining their concerns professionally, the staff repeatedly argued with me and my father. They claimed that they had already paid FabHotels and that if we left without making immediate payment, they would suffer financial losses. With due respect, the financial arrangements between FabHotels and its partner hotels are entirely internal matters. Guests should never be harassed, pressured, or drawn into disputes arising from coordination between FabHotels and the hotel management. We were made to feel uncomfortable throughout our stay because of an issue that was never our responsibility. Overall Experience This was, without question, the worst hotel stay my father and I have ever experienced. Instead of enjoying a comfortable stay, we had to deal with: False promises made during booking. Missing and non-functional amenities. Poor housekeeping. Repeated requests for basic necessities. An almost unreachable customer support team. Arguments and harassment by hotel staff over payment. This experience falls far below the standards expected from a reputed hotel booking platform like FabHotels.

This guy Samar or sameer whatever his name is, is a fraud. Just because he wanted a booking, he sent me room photos very neat and clean, but the room provided was the worst. The blankets, bedsheet every thing was dirty. There were beer bottles in our cupboard. Guys whoever is planning to visit any of their hotels, please do not get cheated. Nothing about this hotel was good. Fabhotels are pure fraud.

Water bottle wasnt provided. i was given a smaller room than what i paid for.

This hotel should not be called Fab hotel by any means. It should be called bad hotel. Pro: 1. Location is central. 2. Hot water available. Cons: 1. No parking available in front of the hotel, it's somewhere in the back which needs a bit of navigation to get to. 2. The rooms are stained. Wall paint is chipping out, there are stains everywhere. There a bit of dampness in rooms which can only go away by turning on the air conditioning. 3. Fall ceiling in the bathroom was removed where there was geyser. Again, the walls were chipped. 4. Key cards for many rooms are not working. Physical key need to be used to lock/unlock. 5. The staff is not much helpful. Lot of follow-up is needed to resolve even smallest of issues, many a times they are not solved at all. 6. The restaurant is horrible. It's a bar and has a definite bar vibe all day, even at morning breakfast. It does not feel like a decent family friendly restaurant and has a vibe of a cheap bar shown in movies. 7. Breakfast options are very limited if you opt in for breakfast included room. Everything is cold and dry. 8. Televisions don't work. I will not recommend this hotel for stay unless major changes are done to everything, everywhere!