Location is Good food quality is best NYC hotel my experience is comfortable stay

Cozy rooms with modern decor, Friendly staff and service galore. Great location, near the city’s heart, A perfect stay.

Very good experience and good staff neat and clean rooms excellent service

Location, hospitality, cleanliness, feel at home feeling , courteous staff , comfortable stay and good food

Nyc hotel food quality is gud ...near by railway station

Pleasant, professional staff with wonderful property and facilities !

the breakfast and the staff were amazing .. the bed was so comfy .. i liked it so much .

Overall experience was good but need some improvement on room service

I had recently booked a 2 day stay at the hotel through Fab Hotels and I figured this was a case of "over promise and under deliver". To give the benefit of the doubt, maybe rest of the rooms are nicer and we ended up in a bad one. The room I had stayed in could use a deep clean and a fresh paint, the walls were damp, there was dust collected on corners of the bed and to make it all worse there were mice trying to climb the bed at night and rattle through leftover food. The food was decent but now I doubt the hygiene that goes in the preparation because of the mice. The room service except for meal orders was poor, either they'd forget the requested item entirely or bring you some acceptable version of it. We had to remind them several times after requesting for water bottles and some of them were unsealed and re filled.

No water is available in the morning for the shower, even after complaining still water is still not available , finally have to take a bath in other room. After informing at the checkin time, that I have to check out at 8.45 in the morning breakfast is not prepared till that time, In morning I informed them about 1.15 hrs before my checkout but still they didn't prepared till the time I checked out