Absolutely no words to say!! I am just stunned with the excellent service quality of the property. Will be coming back soon. Three cheers to the entire staff who made my stay a pleasurable experience. Thank you

Very good breakfast with a large spread. Great food in the restaurants.

the breakfast and the staff were amazing .. the bed was so comfy .. i liked it so much .

Service was excellent.very friendly staff.excellent housekeeping.

fabulous hotel, excellent service, luxurious, everything a discerning traveller can as for.

Everything was good) thank you Good location, clean

Professional staff. Good room service and clean rooms.

Ambience was awsome and yes food was delicious and had a great variety which was really woww for me.

Large and nicely maintained

I recently stayed at your hotel SHREE GALAXY - KANPUR on the night of February 19th with three of my friends. Unfortunately, my experience was highly disappointing due to multiple issues that directly impacted our comfort and convenience. 1. Misleading Location Information While booking, I specifically requested a hotel near the Expressway to ensure a smooth continuation of our journey to Delhi. However, the hotel provided was in an interior area with extremely congested lanes, making access very inconvenient. 2. False Commitment on Room Service We were clearly informed that room service was available 24 hours, but upon arrival, we were told that orders are not taken after 11 PM. This was highly inconvenient as we had planned based on the information provided. 3. Lack of Proper Hot Water Facility One of my primary requirements was a hot shower, which I made explicitly clear during the booking process. However, the hotel only offered tap hot water in a bucket, which is completely unacceptable and not what was promised. 4. Unhygienic Room Conditions The pillows and towels provided were dirty, which is completely unacceptable in any hotel, regardless of the category. Cleanliness is a basic expectation, and this level of negligence is shocking. Overall, the misleading information, poor service, and lack of hygiene made our stay extremely uncomfortable. I strongly urge you to ensure that accurate information is provided to guests and that hygiene standards are maintained, as such discrepancies significantly impact trust and guest satisfaction. I expect a response from your end addressing these concerns. Regards, Amit Goel