A beautiful hotel, very helpful and courteous staff. The breakfast was very good. Clean and comfortable rooms. The sleep quality in the room was very good. Modern bathroom facilities. Overall it was a very good experience.

There were a lot of things that made my stay special the room that was super clean, spacious, luxorious

Excellent location. Well connected with all other important locations . Clean and comfortable property. Very nice and helpful staff. Overall a very comfortable stay.

Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

Food was excellent and their managers in restaurant were very helpful. Due to fast, my wife wanted some different fruits , which were not on table. Same was provided promptly without Any extra charge. Good variety of breads were available for vegetarians also, which was helpful as some of our family members are strictly vegetarian

I had recently booked a 2 day stay at the hotel through Fab Hotels and I figured this was a case of "over promise and under deliver". To give the benefit of the doubt, maybe rest of the rooms are nicer and we ended up in a bad one. The room I had stayed in could use a deep clean and a fresh paint, the walls were damp, there was dust collected on corners of the bed and to make it all worse there were mice trying to climb the bed at night and rattle through leftover food. The food was decent but now I doubt the hygiene that goes in the preparation because of the mice. The room service except for meal orders was poor, either they'd forget the requested item entirely or bring you some acceptable version of it. We had to remind them several times after requesting for water bottles and some of them were unsealed and re filled.

Very friendly staff, proactive and helpfull. I am talking here about all the staff I interacted with: reception desk, restaurant, romm service. The informations receied were always correct and I felt safe. The room was comfortable and clean. Great value for the money.

I recently stayed at your hotel SHREE GALAXY - KANPUR on the night of February 19th with three of my friends. Unfortunately, my experience was highly disappointing due to multiple issues that directly impacted our comfort and convenience. 1. Misleading Location Information While booking, I specifically requested a hotel near the Expressway to ensure a smooth continuation of our journey to Delhi. However, the hotel provided was in an interior area with extremely congested lanes, making access very inconvenient. 2. False Commitment on Room Service We were clearly informed that room service was available 24 hours, but upon arrival, we were told that orders are not taken after 11 PM. This was highly inconvenient as we had planned based on the information provided. 3. Lack of Proper Hot Water Facility One of my primary requirements was a hot shower, which I made explicitly clear during the booking process. However, the hotel only offered tap hot water in a bucket, which is completely unacceptable and not what was promised. 4. Unhygienic Room Conditions The pillows and towels provided were dirty, which is completely unacceptable in any hotel, regardless of the category. Cleanliness is a basic expectation, and this level of negligence is shocking. Overall, the misleading information, poor service, and lack of hygiene made our stay extremely uncomfortable. I strongly urge you to ensure that accurate information is provided to guests and that hygiene standards are maintained, as such discrepancies significantly impact trust and guest satisfaction. I expect a response from your end addressing these concerns. Regards, Amit Goel

Worst experience....This hotel doesn't even have their location updated on Google....So all let's be warned about the first impression.....You may get a Cab Ola..Uber..no matter what...but you will end up at a seculded place where Cab driver will further try to confuse you. ...and insist on ending the trip (In my opinion this is a stategy).....And then the dirver will ask for almost double the money whereas he had to travel just another 800m or so.....