Location is Good food quality is best NYC hotel my experience is comfortable stay

Cozy rooms with modern decor, Friendly staff and service galore. Great location, near the city’s heart, A perfect stay.

Very good experience and good staff neat and clean rooms excellent service

Location, hospitality, cleanliness, feel at home feeling , courteous staff , comfortable stay and good food

it was perfect i love the way you guys take extra efforts to keep the cleanliness, the entire stay was so peaceful and amazing i was there for a two days rejuvenating energy time as my profession demands me to be at a go.

Nyc hotel food quality is gud ...near by railway station

Pleasant, professional staff with wonderful property and facilities !

the breakfast and the staff were amazing .. the bed was so comfy .. i liked it so much .

Overall experience was good but need some improvement on room service

I had recently booked a 2 day stay at the hotel through Fab Hotels and I figured this was a case of "over promise and under deliver". To give the benefit of the doubt, maybe rest of the rooms are nicer and we ended up in a bad one. The room I had stayed in could use a deep clean and a fresh paint, the walls were damp, there was dust collected on corners of the bed and to make it all worse there were mice trying to climb the bed at night and rattle through leftover food. The food was decent but now I doubt the hygiene that goes in the preparation because of the mice. The room service except for meal orders was poor, either they'd forget the requested item entirely or bring you some acceptable version of it. We had to remind them several times after requesting for water bottles and some of them were unsealed and re filled.