Only In House Restaurant is missing !

Good at this price range

I had a wonderful stay at Fab Hotels. I checked out yesterday, and I must say the service was excellent. The staff was very polite and helpful, the hospitality was top-notch, and the parking facility was convenient. My room was clean and comfortable, and overall the experience was smooth and pleasant. Definitely a good experience!

More options for improvement regarding overall room maintenance and amenities . Good support from the staff in all aspects . A go to place for a short visit with wonderful surroundings

There was no breakfast in hotel which was included in the package and the rooms had lot of cockroach and washroom was stinky and not clean

Tv was not working. Water pressure was less. Shower was not working.

The room was very small and hot water was not available.

I have stayed in this property before and this time just because I booked online, they gave me a small bad and old room with bad washroom, broken tap and stained bedsheets. I have photo evidence too.

I booked a room for a family friend. This is a couple with 3 kids, all minors. I spoke to the staff and asked them to give the couple an extra mattress so the kids can stay with parents and we were willing to pay extra for this service. However, the staff disagreed and said they do not have an extra mattress facility. I mean which hotel doesn't have it. I was still cool as they said you can see the room and if you feel all can adjust in the king size bed, you can pay. The rooms were occupied so he asked me to come the next day. I agreed. Then I get a text saying I haven't paid advance and if I don't do that immediately, my booking will get cancelled. I called the hotel staff but they didn't answer so then I called Fab support. It was a horrible experience talking to them and making them understand my situation. The questions that came were how 3 kids. Are they their own and stuff like that. Why can't a couple have 3 kids. Is that an offence??? I apologized to the guy as this couple didn't do family planning or as they did not consult him before having the 3rd kid. Then he tells me kids can stay with parents, they will provide extra mattress. I said pls make sure the hotel agrees as I didn't want any last minute confusions. Then he tells me I need to pay for kids over 8years. I said I never said no to that. I am all in to pay extra. Then he says they can't entertain this as per hotel policy. When I ask more details he tells me he wasn't able to connect to the hotel and was making assumptions. He created a mess on the call and on asking for manager disagreed for that too. The experience was so bad I cancelled the booking and went for another hotel. So many policies that change every now and then and no one aware of these. When asking were the policy is stating this, they panicked. As per Fab support, the hotels under Fab has different policies for each hotel. The hotel can decide on what their policies can be and how they want things to be. I really liked this place and always referred this to people but henceforth...sorry. it's a big NO. Bad bad very bad experience