The room is very good, and the manager is kind and helpful. The staff are friendly, and it’s a very safe place. It’s a great place to work and enjoy ourselves. Thank you!

Washroom was sticky and tiles where not properly washed

Dirty linens, no toiletries and dental kits provided, washroom and room were unclean, broken furnitures and bad odour.

If you believe the photos on the websites and book your stay at this hotel then be ready to receive the most unpleasant surprise. The room and bathroom are damp with water seepage from the ceiling. The floor is sticky. The bed and linen have unpleasant odour. Towels are dirty and torn. Pillows are worn out. There are no amenities as shown in the photos, no kettle or proper breakfast, they get the breakfast from a stall next to the hotel in disposable plates. The TV only played a few free channels. The staff are untrained and are difficult to converse with. You have to beg for services as simple as geting the room cleaned and water bottles. There were bugs in the room and toilet. The overall experience of entering into this hotel raises eyebrows. The only advantage this place has is its proximity with the business and entertainment districts and reasonable pricing considering the location. The place desparately needs a refurbishment, professional staff and basic amenities. I would not hesitate to pay more but I believe there is a fixed client base for this product which does not mind these deficiencies and hence the hotel is almost booked out daily. My only submission to the franchise of Fab Hotels is to review these properties and aggregator MakeMyTrip do audits and see if they are meeting the minimum standards as one would expect from the franchise or what is being published online. The sale of rooms online of this property is very misleading has definitely left a very poor experience and mistrust with both MakeMyTrip and Fab Hotels.

Washroom wasn't clean room not cleaned properly

Washroom wasn't clean

I have given extra 500 rs for 3rd guest each day and I have not received a blanket neither another bed nothing at the start of booking the hotel everyone said you will receive everything extra mattress and what not but the time of arrival the manager said there is no extra mattress and all worst experience ever .

Had a worst experience

Had a terrible experience with fabhotels. The first hotel that I booked through fabhotels was locked from inside and I kept calling the numbers that were provided at the board of the building but nobody answered and it was heavily raining and I got completely drenched. I called the customer service of fabhotels and they put me on hold for more than 10 mins then I cut the call and called again. The customer support staff was very rude but he arranged the other hotel which was 3 kms away from the first place. Customer support staff was not at all empathetic and I told him that it’s highly inconvenient then he said I can’t do anything. Anyway, I reached this emirates Inn only to find out that there’s no hotel there by this name. The actual name of the hotel is Fortune Key Rooms and I kept on searching for the hotel and wasted another 10 mins there. Then finally the person at the reception came outside and I could check-in. The room quality was terrible. The sheets were dirty with holes in them and the shower was broken, no handwash, no towels were provided. All he gave me was a small soap. There was no water also. The bathroom door was faulty and I got locked inside and kept jimmying for 10 mins and finally was able to unlock. This was by far the worst experience ever

Me and my wife stayed here for two days. I paid already 25% in advance while booking. Reception was nice. They charged Rs.100/- per person per day for breakfast which is too costly, since they purchase from nearby hotels only which is very cheaper if we go there directly. This is not at all problem. Due to certain emergency my wife was leaving little bit early at 8 pm. We booked through OLA, i was going with her to drop her in a taxi. Receptionist was coming along with us from lift to hotel entrance and saying that pay the bill and go. Further said that without payment I shouldn't leave hotel. I politely said that i am just dropping her to the taxi. But without hope and confidence on us, he got my phone as guarantee and left to the reception. Arragont fellow. I then paid and got the phone. Once i came to my room, he called me and asked when i will leave. I said 10 mts. Then i locked the room and handed over key in the reception. He said to wait for 2 mts and gone to my room for checking their belongings. I didn't find fault on him, this is routine process. But they should do before i leave the room. Otherwise room is spacious and comfortable. I won't come again. Mannerless people.