I was really happy with the hotel room. It was one of my best hotel room which I have stayed.

The staff was exceptionally courteous and professional, and this extended through all the departments, right from the Front Desk to Housekeeping.

The room was clean. The surroundings and the hygiene was also good at the hotel. Staff was courteous and was quick to resolve any query. Location is perfect if anyone wants to visit Jaipur in its full pride. Perfect location, where everything is less than 10KM's away.

Rooms were a good size and nicely furnished. It was very quiet, barely any noise from outside except for the occasional wedding nearby. The bed was excellent quality, I slept well the whole trip. Also as a solo female traveler, I felt very safe and comfortable.

Breakfast/room/cleanliness - nice place to relax after facing the heat. Given that India is not a country you can walk around easily after a day tour, this hotel is recommended to spend a rest of the day!

The matress was very bad it was a spring matress the spring was so uncomfortable, I suffered a body and neck pain due to the cheap quality matress and pillow.

During check in we didn't get rooms because rooms were full. The receptionist gave another room 2kms from the hotel and asked us to checkout at 7pm. So I paid for a night and checked out in 4 hours. Worst service at its peak.

Name at the reception desk is different from Metro Suites. Small and untidy rooms (dead honeybees found in the room), no toileteries (reception desk said they were out of stock and Fab will send them after a week), no tea and coffee making facility in the room. Only 1 towel provided and it was already stained. Not even a chair in the room. Checked out within 30 mins of check in.

NOT RECOMMENDED Unfriendly staff, didnt provide two towels, water bottles also provided only after asking that too half litre, rooms doesnt look like photos provided, bathroom had leakage and cockroaches, no food available, all in all huge disappointment for the money paid, I will never book this hotel again.

DON'T BOOK HERE I arrived at 4am in the morning after an international flight, I had notified them it would be an early morning check-in, after paying a deposit to reserve the room. (Which after three months they still have not refunded after saying they would) Because I didn't turn up by midnight they gave my room away and didn't bother to tell me they had cancelled my booking. They finally admitted they had forgot I had informed them about my flight details. (After I showed them the WhatsApp messages where they originally requested the deposit to reserve the room) Their staff was useless, they kept trying to tell me the booking had been transferred to another branch (IT HAD NOT - they were just lying and trying to send me away) I ended up having to call and book another hotel elsewhere at 5am. Horrible experience, awful service and last thing we needed after 24+ hours of travel. GIVE ME MY DEPOSIT BACK!