Small room, but comfortable and manageable. Polite staff. The hotel doesn't have restaurant of its own, need to order online or from TBC lounge which serves the hotel as they are on the same building. Overall satisfactory stay. Recommended for budget stay.

We stayed here to attend marriage in family on 17th April 2018 and were impressed with Front desk team who go out of way to extend help. Well maintained rooms and nice spread for breakfast. We certainly would like to stay again during our next trip.

staff most courteous, excellent food, excellent clean, very relaxing rooms and wonderful ambiance ,I have travelled manyplaces but nothing like this

We had to contend with 10 drunk IT guys on the first night there. They had booked 5 rooms on our floor and gathered in one room, smoking and drinking and walking down the hallways on cell phones without any consideration of others. When spoken to, they became, as well imagined, impossible to deal with. Calls to the front desk went unanswered and the only staffers there were poorly trained and lacked authority to do much of anything. Security did come after 15 minutes and kinda-sorta quieted down the fellows. An attempt to move us for the next night was made. We were offered a Deluxe Room on the 1st floor (We were in Room 202). Well, this Deluxe Room was smaller, had no windows and a mosquito infestation. It was a disgrace to call this room Deluxe. If that is their standard for a deluxe room, then we were in the Presidential Suite. Needless to say, we remained in room 202. Breakfast was also an issue... We had made arrangements with them to have breakfast ready for us at 7:15 rather than their 7:30 start time. We were told that would not be an issue. Well...turns out they do not have a toaster, so my toast was bread burnt on a tawa. My wife had pre-ordered idli that was not ordered until after we arrived. We never saw it as we had to leave at 7:45. Every evening when we returned to the room there was some kind of an issue: only one bath towel for two people, smelly bath towels, when a call was made on the first night for extra pillows, the helper arrived with only extra pillow cases and no pillows...that staff member also needed a good bath. Note too that this is a super wet, wet bath. The shower in our bathroom was just about a foot off axis to the toilet...and if too much water was flowing, the bathroom became soaking wet. There was also a rather deadly step down from the entrance into the sleeping area...do be careful in there. Needless to say, we won't return. Though we had numerous issues with the place, the management did try to please us. We really enjoyed the dinners we had at the upstairs restaurant (which is not a part of the hotel). What I liked the most: going home.

i had seen in website early check in is available but i didnt get a room (reception 8.am) he told me to look in oyo next ok i managed some how for fresh up in another hotel, again by noon i arrived by the time (new receptionist lady) told to me you had booked deluxe room and for the time now we will give you premium room (as per the staff point of view, not mine) after that you need to change to your deluxe room by evening ,ok then ,one of the customer manager called me at that timei had gone outside ...and told that we had a few guests so your things will be moved to delux room,,,but when i came back they had given a small room (but average for single )even i spent 1500 in any oyo they will provide a good space room for this price ,,,anyway i again adjusted ...by morning i had been going for my shower i havent seen towels so i called the reception (10.45am on 13/01/2019) at that time the same person whom i see when i came for early check in and returned me in 8.00am duty on (12/01/2019) had behaved in rude manner by asking about my check out fast... then i asked him you haven't kept any towel in bathroom and when i asked for towel you are hurry about check out and the deluxe room picture is not in website (business marketing )but dont irritate a client even he is staying for only 1day and 1guest thats become service ...then he stopped discusson fast and told me u need towel thats all cut the phone ..at that time i feel very bad that iam staying in this hotel without paying any single rupee ..i cleared my bill but this is the last visit in fab astra suites in hsr layout below tbc ..i had been doing business in bangalore and 1month 3times i will be there but oyo hotels had not behaved liked this ...thank you regards renjith 8606749555

eˆ‰ Nous avons louer deux chambres pour trois nuits. - Durant deux de ces nuits, trA¨s tard, nous avons A©tA© rA©veillA© par soit des personnes qui semblaient tA©lA©phoner dans le couloir soit de la musique diffusA©e A  haut volume dans une des chambres. - Une des salles de bain A©tait inaccessible A  cause d'odeurs pestilentiels qui semblaient provenir des A©gouts. Une fois que la direction a A©tA© informA©e, elle a envoyA© quelqu'un ... Pour mettre du dA©sodorisant. C'est devant notre hallucination qu'elle a mis du produit pour tenter de rA©gler ce problA¨me. Solution qui a A©tA© efficace 20 min. Aucun transfert de chambre ne nous a A©tA© proposA©. - Des cafards (ou blattes) ont A©tA© observA©es dans chacune des chambres. Nous avons mAªme rA©ussie A  en attraper un et le montrer A  l'accueil. la seule rA©action a A©tA© je vais en parler A  mon manager. Evidemment, personne ne nous A  contacter par la suite. Manque d'hygiA¨ne A©vident, c'est dommage que le confort des lits est au rendez-vous. Comment cet hotel peut avoir une note aussi A©levA©e sur Booking ? -------- We rented two rooms for three nights. - During two of these nights, very late, we were woken up by either people who seemed to be phoning in the corridor or music loud in one of the rooms. - One of the bathrooms was inaccessible due to pestilential odors that seemed to come from sewers. Once the management was informed, she sent someone ... to put some air freshener. It is before our hallucination that she put some product to try to regulate that. Solution that was effective 20 min. No room transfer was offered. - Cockroaches were observed in each room. We are still able to get to and show at the front desk. The only reaction was I'll talk to my manager. Obviously, we are up to it. Lack of hygiene obvious, it is a pity that the comfort of the beds is to go. eˆ‡ Le personnel semblait A©couter nos plaintes sans pour autant apporter une solution viable A  nos problA¨me. Confort du lit acceptable. ------ The staff seemed to listen to our complaints without providing a viable solution to our problems. Acceptable bed comfort.

Absolutely disgusting. No light. Rooms are infested with bed bugs and cockroaches. Extremely dinghy and disgusting place. The lift doesn't work. The staff is completely unresponsive and unhelpful. This place is a total scam!!!

If you believe in cleanliness, do not even think to book this hotel. You can not sit in room due to bad smell. I booked and have to leave immediately after this bad smell.

Wow, you guys replied after 2 years - Look at the promptness. Just the worst possible hotel Just Horrible Experience, book an Airbnb or for that matter anywhere but here I had the worst experience ever at this hotel. This hotel is listed on multiple travel site, but they don't accept booking from any of these websites. I booked & paid for this hotel from agoda, btw you can book it from any other site like oyo or mmt, and just a few minutes before check-in I get a call from the hotel saying that I won't be allowed at the hotel. The attendant was so rude, he didn't even want to resolve the issue. He kept saying that this booking is not valid.

This hotel does not exist. The actual hotel name is hotel new point. Don't get fooled by the looks this hotel operates in multiple names in multiple sites.